Inbound Call Centre Agent - Ecommerce at Truworths June, 2026

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- Inbound Call Centre Agent - Ecommerce at Truworths
Posted: Jun 4, 2026

Expires: Jun 16, 2026

View Jobs in Merchandising, Retail & eCommerce

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Truworths is a market-leading fashion apparel retailer in South Africa offering internationally inspired clothing and footwear for ladies, men, teenagers and kids across a diversified portfolio of its own exclusive brands.
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Inbound Call Centre Agent - Ecommerce
- Job Type Full Time
- Qualification Matric
- Experience
- Location Western Cape
- City Cape Town
- Job Field Customer Care, Success and Service
- We're looking for energetic and motivated people to work in our dynamic Fashion Call Centre.
Key Responsibilities
- Take inbound calls related to E-commerce (online) and Fashion Delivery orders.
- Assist the customer with tracking their orders.
- Assist customers with online profile.
- Liaising with couriers and stores and giving feedback to the customer.
Qualifications and Experience
- Matric or equivalent qualification
- Previous relevant experience is advantageous.
Competencies

Technical:
Essential Competencies:
- Computer literate (Excel, Word).
- Vision experience is highly advantageous.
Behavioural:
- The ability to work independently, in a fast paced environment.
- Accuracy and attention to detail.
- An ability to focus and concentrate.
- Exceptional customer service skills.
- Good telephonic manner
Deadline:8th June,2026
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Interested and qualified? Go to Truworths on truworths.erecruit.co to apply

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Inbound Call Centre Agent - Ecommerce at Truworths

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