Incoming Quality Technician - Port Elizabeth at Ford Motor Company of Southern Africa

Job Description

• Liaise with Tier1 Suppliers on their part supplier quality concerns. 
• Make quality calls that are in line with the customer acceptance level. 
• Raise quality concerns into Common Material Management System/GSAR and Supplier Improvement Metrix database for all concerns picked up. 
• Pull part drawing / CAD to check suspect parts against specification. 
• Raise Concern Reports for all concerns and follow up until closure with G8D's based on data. 
• Review completed 8D reports with supplier. 
• Review PFMEA, control plans with suppliers for defective parts. 
• Review and analyze dimensional reports from suppliers including SPC. 
• Set up and lead quality meetings with line quality engineers and STA. 
• Set up monthly SAR with suppliers. 
• Ability to raise chargeback against suppliers. 
• Arrange shipment of parts back to suppliers. 
• Co-ordinate part sorting in plant as well as at brake point from Tier1 supplier support production. 
• Track all ageing part concerns - 30 days and more. 
• Work with suppliers and 3rd parties inspecting suspect parts in plant. 
• Sort parts for defects until supplier arrive at Ford to take over sorting function. 
• Attend daily PIC room

Responsibilities

• Resolution of Quality concerns component supplier, Product Development, STA in a timely manner not to affect production output. 
• Effective management of Audio and Visual meetings between affected parties. 
• Managing conflict between affected parties. 
• Decision making on liability of defect. 
• Effective managing of suspect parts to protect customer. 
• Managing of Quality reports tracking and binning. 
• Successful campaign managing to resolve defective parts on engines. 
• Near Miss Identification 
• Daily start up checks in IPQ inspection area. 
• Quarantine list to be updated. 
• Manage 3rd parties and make sure safety files are updated. 
• Ensure no aging pending rejects >30 days without escalation. 
• Ensure team members follow up daily on open CR’s. 
• Ensure binning of all CR before 30 days unless it is on dispute. 
• Track 8D’s to ensure at 15 days is received, if not at D8 then IPQ need to have G8D up to D4 with action plans for completion. 

Qualifications

• National Diploma in Mechanical/Electrical engineering and Operation/Production management. 
• Experience: Must have knowledge of IPQ processes and systems e.g. GSAR & CMMS - would be beneficial.