Current Jobs at Ford Motor Company of Southern Africa

Job Description

• Liaise with Tier1 Suppliers on their part supplier quality concerns. 
• Make quality calls that are in line with the customer acceptance level. 
• Raise quality concerns into Common Material Management System/GSAR and Supplier Improvement Metrix database for all concerns picked up. 
• Pull part drawing / CAD to check suspect parts against specification. 
• Raise Concern Reports for all concerns and follow up until closure with G8D's based on data. 
• Review completed 8D reports with supplier. 
• Review PFMEA, control plans with suppliers for defective parts. 
• Review and analyze dimensional reports from suppliers including SPC. 
• Set up and lead quality meetings with line quality engineers and STA. 
• Set up monthly SAR with suppliers. 
• Ability to raise chargeback against suppliers. 
• Arrange shipment of parts back to suppliers. 
• Co-ordinate part sorting in plant as well as at brake point from Tier1 supplier support production. 
• Track all ageing part concerns - 30 days and more. 
• Work with suppliers and 3rd parties inspecting suspect parts in plant. 
• Sort parts for defects until supplier arrive at Ford to take over sorting function. 
• Attend daily PIC room

Responsibilities

• Resolution of Quality concerns component supplier, Product Development, STA in a timely manner not to affect production output. 
• Effective management of Audio and Visual meetings between affected parties. 
• Managing conflict between affected parties. 
• Decision making on liability of defect. 
• Effective managing of suspect parts to protect customer. 
• Managing of Quality reports tracking and binning. 
• Successful campaign managing to resolve defective parts on engines. 
• Near Miss Identification 
• Daily start up checks in IPQ inspection area. 
• Quarantine list to be updated. 
• Manage 3rd parties and make sure safety files are updated. 
• Ensure no aging pending rejects >30 days without escalation. 
• Ensure team members follow up daily on open CR’s. 
• Ensure binning of all CR before 30 days unless it is on dispute. 
• Track 8D’s to ensure at 15 days is received, if not at D8 then IPQ need to have G8D up to D4 with action plans for completion. 

Qualifications

• National Diploma in Mechanical/Electrical engineering and Operation/Production management. 
• Experience: Must have knowledge of IPQ processes and systems e.g. GSAR & CMMS - would be beneficial.  

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Job Description

• Perform safety inspections using corporate tools and conduct safety talks, identify, and ensure that safety hazards and unsafe practices are promptly corrected.      
• Set up and operate both conventional and CNC machine tools such as lathes, milling machines, grinders, radial drills, and bandsaws to cut, bore, grind, or otherwise shape parts to prescribed dimensions and finishes.
• Preparing both rough sketches and detailed work with CAD (Edgecam, AutoCAD, Inventor).
• Be responsible to produce all relevant fabrication drawings upon request to the relevant Ford standards and procedures.
• Program the CNC machine both on the Controller as well as the programming software provided, inputting the design specifications, and ensuring the machine performs as required.
• Select metals to be used from a range of metals based on properties such as hardness and heat tolerance.           
• Ensure that all drawings and work instructions are kept up to date.
• Breakdown assistance on the Production line to set up and operate drill presses to drill and tap holes in parts for assembly when required.
• Smooth and polish flat and contoured surfaces of parts or tools, using scrapers, abrasive stones, files, emery cloths, or power grinders.  
• Study and Interpret blueprints, sketches, models, or specifications to plan sequences of operations for fabricating tools or jigs.
• Verify dimensions, alignments, and clearances of finished parts for conformance to specifications, using measuring instruments such as calipers, gauge blocks, micrometers, and dial indicators.
• Conduct regular Preventative maintenance and troubleshooting on CNC machines, ensuring they operate smoothly and efficiently. Report non-conformance. 
• Support continuous improvement actions with MIG welding assembly process.

Responsibilities

• Critical Spares Manufacturing
• First time through part acceptance.
• Mean time to repair.
• Creating & maintaining a Library of CNC programs and Tool Lists.

Qualifications

• N4 with Red Seal Toolmaker/Fitter & turner trade certificate with at least 5 years’ experience in Automotive Welding Plant.
• 3 years’ experience with heavy gauge steel material.
• Ability to read tooling and product drawings.
• Extensive knowledge & use of Toolroom machinery (Milling Machine, Lathe, Surface Grinder)
• Extensive knowledge of Fanuc Controllers
• Extensive knowledge of Renishaw Tooling Probes (Job & Tool set up).
• CNC Programming Experience is essential (Advanced CNC Programming certificates required)
• Proficiency in CAD (Solidworks, Inventor, AutoCAD, etc.)
• Excellent ability to design mechanical details using forementioned software in both legible 2D & 3D formats.
• Proficiency in Edgecam – Non-negotiable
• Manufacturing and repairing of tools, jigs & fixtures.
• Knowledge of tool steel properties and heat-treating parameters. 
• Ability to work any shift as well as rotating shifts and weekends.
• Ability to work independently with limited supervision.
• Collaboration with fellow Toolmakers in sharing expertise of Programming & Set-up.

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Responsibilities

• Conduct market analysis, identify growth opportunities, competitor activities, & develop effective strategies to expand market share and revenue. 
• Develop and identify target customer segmentation strategies.
• Campaign planning to reach target audiences. This includes setting campaign goals, budgeting, and tracking key performance indicators (KPIs).
• Design, implement, and manage incentive programs for both dealers and trade club customers to drive sales and engagement.
• Track key performance indicators (KPIs) such as revenue growth & new customer acquisition. Prepare regular monthly reports summarizing performance against targets and identifying areas for improvement. 
• Assist in the management of the marketing budget, to achieve objectives.
• Track, analyze, and report on the performance of wholesale campaigns. 
• Identify areas for improvement and optimize marketing strategies for maximum ROI. 
• Prepare regular reports for management on key marketing metrics and performance.
• Review and update sales forecasts based on market analysis, customer trends, and sales data. 
• Continuously monitor competitor activities and strategies to identify opportunities and threats. 
• Work closely with the Trade Sales team and Zone Managers to ensure alignment of marketing activities with overall business goals  and setup periodic review discussions.
• Implement competitive pricing strategies that maximize profitability while remaining competitive in the market and collaborate with Pricing Team.
• Monitor commodity price fluctuations and the impact on product costs
• Develop and distribute marketing materials, bulletins, and other communications to dealers and trade club customers to promote new products, services, and incentive programs.

Qualifications

KNOWLEDGE, SKILLS, and ABILITIES (KSA)

• Demonstrate a solid understanding of automotive and aftermarket business and parts sales in a dealership environment.
• Excellent analytical skills and the ability to do detailed root-cause analysis.
• Work independently and take own initiative.
• Knowledge on various IT systems & processes on data gathering.
• Strong analytical skills (Using MS Excel, Alteryx, Qlikview,)
• Excellent presentation skills (MS PowerPoint) / Storyboard narration etc
• Awareness of new reporting and analytical tools.
• Exposure and knowledge on OEM / Dealer operations.
• Data interpretation and capability in making working level actions.
• Have a can do, find a way attitude and a strong emotional resilience.
• Relationship building – to connect with key business partners  and establish collaborative partnerships.
• Communication skills and report writing.
• Team leading Skills.
• Planning and Organizing Skills.
• Computer Skills. Excel, Word, and PowerPoint.
• Proven time management skills with the ability to prioritize workload to meet deadlines.

QUALIFICATIONS and EXPERIENCE

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 5+ years of experience in business development, sales, or marketing within the automotive parts industry.
• Proven track record of success in achieving sales targets and expanding market share.
• Strong analytical skills, with experience in forecasting, budgeting, and financial analysis.
• Excellent communication, interpersonal, and presentation skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). CRM software experience (e.g., Dealer View & UDB) is highly desirable.
• Occasional travel across the dealer network, Ford B2B customers will be required, therefore a valid driver’s license is necessary

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Responsibilities

• Implement interim and permanent corrective actions to resolve quality issues using 8D tool, 6 panel, etc.
• Manage and direct statistical process control activities
• Knowledge of and ability to execute measurement systems analysis & variable data analysis
• Identify sources of variation within a production environment effectively and efficiently
• Monitor quality target levels 
• Provide input for design and assembly concepts which will yield nominal variations
• Establish critical characteristics for gauging and measuring data collection methods
• Determine inspection equipment and facility requirements
• Support expedited concern resolution with cross functional teams including the Quality Department, Production and Suppliers
• Review internal/external suppliers for critical characteristics process compatibility
• Review incoming quality concerns to maintain quality with assigned area; must have experience with initiating containment, determining root cause and implementing corrective actions
• Responsible for leading QOS (Quality Operating System) initiatives within the production department
• Provide Quality support to production department
• Review with production team leaders and Process Coaches quality issues and be the point of contact with other departments such as Bodyshop, TCF, AQA and MP&L.
• Coordinate during quality concerns containment actions, dock holds, special checks to eliminate any impact to customer.
• Keep traceability records regarding quality actions for future reference
• Manage quality documentation on FTT, FRC (First Time Through), 8Ds, Scrap, TH Holds, Campaigns etc.
• Prepare standard reports for Quality reviews within the plant and with other areas.
• Lead cross-functional team initiatives in quality to achieve no faults forward / zero defects.
• Lead 8D resolution of Warranty and VO (Vehicle Operation) concerns working together with Quality, MP&L (Material Planning & Logistics), Machining and VO.
• Document and control error proofing checks, internal checks, and additional containments.(Control Plan Adherence)

Qualifications

• Degree/National Diploma in Quality / Chemical / Mechanical / Operations Management
• A minimum of 5 years’ experience in a Paint Shop, Leading Teams 

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Responsibilities

• Work on all Vehicle Logistics related tasks including System updates, and tracking, Report preparation and distribution, yard audits, supplier engagement and collaboration with internal and external stakeholders.

Qualifications

Requirements/Eligibility to Apply:

• Applicants must have successfully completed a Bachelors Degree in Logitstics or Supply Chain Management with an overall average percentage of 65% or higher.
• Applicants who have not yet completed their studies will not be considered for the program.
• Applicants must be between the ages of 18 and 35.

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POSITION DETAILS

• Implements and maintains the Plant Quality Operating System. Coach and teach plant teams on new and revised QOS items
• Updates internal QOS to reflect external concerns (i.e. Warranty & TGW) by making QCM or Process updates as required
• Coordinates internal actions when necessary for the resolution of product quality concerns
• Applies Quality Operating System within the plant guidelines and interacts with various departments. 
• Prepares, facilitates, and documents Quality related meetings
• Assists teams in resolving external and internal quality-related concerns
• Coordinate the Daily Quality Meeting.  Provide pro forma team presentations. 
• Manage a team of quality inspectors and metal finishers
• Provide training and guidance to team members on FPA standards

Responsibilities

PERFORMANCE MEASURES

• The ability to effectively manage the day-to-day running of all quality-related indicators

KNOWLEDGE, SKILLS and ABILITIES 

• Must be analytical and high attention to detail
• Must also be able to work independently and as part of a team when required.
• Must be able to use own initiative.
• Good Communication and decision-making skills
• Intermediate knowledge of Word/ PowerPoint/ Excel/ Outlook
• QLS knowledge will be advantageous.

 QUALIFICATIONS and EXPERIENCE

• N4 and above Quality/ Mechanical/ Electrical/ Industrial Engineering
• National Diploma in Quality/ Mechanical / Electrical/ Industrial Engineering preferable
• A minimum of 3 years’ experience in the related field in an automotive & manufacturing environment
• Minimum 3 years experience on A-Class Surface panels

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Responsibilities 

• Ensure compliance to the Occupational Health and Safety Act 85 of 1993  
• Ensure compliance to Ford global safety standards
• Ensure compliance to all applicable bylaws. 
• The Engineer 2, Occupational Safety, working under general supervision and acting as a contributing team member, is responsible for applying technical safety standards, principles, theories, concepts, and techniques to assist with solutions for occupational safety problems of moderate scope and complexity, such as hazard control and prevention, safety systems and equipment, compliance, risk, etc. with consistency in a timely manner. 
• The role would support the plant-wide safety processes such as the company’s Safety Operating System (SOS) with the application of technical standards, principles, theories, and concepts. 
• The role supports plant-wide safety processes including emergency procedure and planning, off-standard approvals and understanding, injury reporting and statistics, etc.
• The role would also work with senior engineers and managers to contribute to the completion of milestones within specific projects as per function priorities.
• Supports the implementation of the plant-wide safety processes including safety operating system, emergency response planning, safety training, and injury reporting and statistics.
• Supports regular inspections and audits to identify and assess workplace hazards and risks and related issues such as monitoring safety equipment and systems, hazard identification and risk evaluation, engineering principles, preventive maintenance completion, and technical documentation.
• Assists with industrial hygiene sampling and testing across the responsible facility calibrates and maintains associated testing equipment and communicates results to the relevant stakeholders.
• Assists with analysis and review of plant requests for new equipment, off-standard approvals, digging and excavation, hot work etc. for safety concerns, and highlights findings to senior engineers.
• Analyzes safety incidents, corrective actions, training hours etc. to report trends to senior Health and Safety management, regulatory compliance, and onsite plant management team.
• Supports the development of company policies and practices to complete daily activities related to supporting, sustaining, and improving all safety programs, risk mitigation, investigations, reporting, etc. Liaises with the plant and network medical, security functions, and UAW Health & Safety Representatives.
• Assists with the design and implementation of training programs across departments on the technical aspects of occupational safety issues such as hazardous materials management, machine guarding, industrial hygiene monitoring, manufacturing process safety, energy control, power lockout, root cause analysis, fire safety, new employee orientation etc. to prevent employee injuries and illnesses and the elimination of hazards in the work environment. Supports and actively participates with the training leader and operations to manage and ensure completion of all required health, safety, and ergonomic-related training.
• Assists senior engineers in the delivery of internal Occupational Safety projects by applying technical principles, theories, concepts, and techniques to devise solutions to a variety of safety problems of moderate scope and complexity and contributes to the completion of project milestones. Recognizes when there is insufficient information to solve problems and brings the same to the attention of others.
• Assists senior team members with the preparation of Occupational Safety-specific communications and standards as per established processes to encourage the adoption of Safety practices, focused on incident avoidance and regulatory compliance.
• Assists senior engineers, specialists, and managers to regularly update existing Occupational Safety specific guidelines and procedures related to occupational health and safety in the workplace, hazardous materials management, industrial hygiene monitoring, equipment safety systems etc. to ensure consistency with technical safety principles, relevant laws and Corporate Safety and Health policies.

Lead 

• Safety Technicians

Oversee

• Onsite medical facilities 
• Onsite canteen facilities 
• Risk assessments
• Manage health and safety campaigns 
• Safety Audits
• Global corrective actions
• Budget adherence & control
• Establish training needs, develop, and motivate employees. 
• Constraint management 
• Any other reasonable task that may be assigned to you. 

Qualifications

Education:

• Bachelor’s degree in occupational health & safety, Safety/Health Sciences, or any other related discipline or commensurate work experience.

Experience:

• Minimum 5 years of occupational safety work experience with a degree or 2 years of work experience with a bachelor’s degree, preferably in Health and Safety, Occupational Safety, or a related field.

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Responsibilities & Outcomes: 

• Conduct regular DP, Service, Parts Manager meetings to drive key initiatives, track process gaps to closure, as well as continuous improvements overall.
• Support Dealers with regards to profitability and business development to grow operations for aftersales.
• Effectively communicate, drive implementation of, monitor performance, meet and raise the bar on all objectives, incentives, terms and programmes at dealerships
• Analyze financial information to support Dealers to maximize on business opportunities and revenue generation.
• Delivery monthly parts revenue (sell-out) targets across network of Ford Dealers 
• Grow Retail and Wholesale business through targeted initiatives and campaigns
• Scaling of various Customer Convenience initiatives for long and short-term business growth
• Achieve retention objective through delivering retention growth in various vehicle age categories identified as business priorities
• Meet or exceed the various customer satisfaction targets, including but not limited to Net Promotor Score, Customer Experience Index, Fixed Right First Time and Vehicle Off Road
• Develop, implement, monitor and raise the bar on any non-performing Dealers through implementation of corrective action plans
• Grow vehicle personalization or accessories business
• Improve Dealer Satisfaction in support of DSI measurement performance 

Business management

• Support onboarding of any new Dealer onto new systems, integration and associated processes through collaboration with various stakeholders on implementation is issue resolution. 
• Guard the Ford Brand image in accordance with Company policy requirements input as per Market Rep plan.
• Facility (advise, counsel in conjunction with Dealer Development Manager who takes the lead to follow up on Dealer plans)
• Dealership parts and service staff levels (review/advice and counsel)

Compliance

• Ensure compliance and adherence to all aftersales systems, policies and procedures. 

Collaboration & Partnerships: 

• Work closely with PS&L, SEO and Regional Skills Teams to ensure alignment of strategies and sharing of best practice 
• Participate in or lead projects that involve multiple departments, promoting integration and cohesion across the organisation.
• Engage with key stakeholders - including suppliers - to understand their needs and provide solutions that support the overall mission of the team.

Qualifications

KNOWLEDGE, SKILLS and ABILITIES (KSA)

• Independent individual with strong organizational skills with the ability to work under tight deadlines in a pressurized and often unstructured environment with different daily challenges. 
• Results driven individual with strong business acumen
• Proficient multi-tasker, with timely delivery of multiple requirements without compromising quality. 
• Proven effective planning and time management skills.
• Ability to influence across all levels of internal & external stakeholders.
• Good interpersonal and communication skills (includes presentation Skills; written and verbal)
• Problem-solving skills with diplomacy and solving for the whole.
• Conflict Management skills, and very strong emotional resilience  
• Excellent analytical skills and the ability to do detailed root-cause analysis and provide clarity through data and facts.
• Must be able to work independently and take own initiative to ensure the expected results are achieved.
• Have a can do, find a way attitude and a very strong emotional resilience.
• Team player who is able to naturally collaborate, cut across boundaries and break down silos.
• Meticulous attention to detail is an absolute MUST

QUALIFICATIONS and EXPERIENCE

• Degree or National Higher Diploma in a relevant field (Business Management, Marketing, Finance, Communications, Engineering, Supply Chain)
• 3+ years’ experience within the Automotive industry and / or automotive Dealership environment in a business consulting or operational role is a must.
• Experience in an automotive Aftermarket parts and service environment, OEM Aftersales environment and/or OE Dealer field role will be a definitive advantage.
• High competency and proficiency in Microsoft Excel and PowerPoint
• Fluency and proficiency in English is a must