Indigent Fieldworker: SPHESD0004 at City of Ekurhuleni

Minimum Requirements:

• Grade 11
• Ability to read and write
• Ability to capture, compile, sort and verify the accuracy of data collected daily, weekly and monthly, before it is submitted to team leader
• Willingness to undergo basic training on indigent verification and application
• Must be Ekurhuleni resident based in communities where they will serve, i.e., Ward-Based (Attach Proof of Residence)

Core Responsibilities:

• Conduct manual and electronic verification of indigent applications
• Conduct ward-based indigent household verification by visiting a set number of houses within a designated ward
• Interviewing of potential clients
• Check clients municipal account status on Solar and Indigent Management System
• Report water leaks and electrical faults to CRM Department through the team leader
• Attend and participate in indigent campaigns in your area
• Identification and reporting of household social ills for further attention to the area social worker through the team leader
• Report any further issues to your sub-regional team leader