Indigent Team Leader: SPHESD0005 at City of Ekurhuleni

Minimum Requirements:

• Grade 12
• Computer Literacy
• Ability to lead a team of Fieldworkers
• Ability to plan and consolidate team plans
• Ability to execute and monitor team activities
• Ability to write reports (numerical and narrative)
• Must be Ekurhuleni resident based in communities where they will serve, i.e., Ward-Based (Attach Proof of Residence)

Core Responsibilities:

• Conduct manual and electronic verification of indigent applicants
• Interviewing of potential clients
• Check clients municipal account status on Solar and Indigent Management System
• Report and follow up on water and electrical faults referrals
• Attend and participate in indigent campaigns in your area of employment
• Relate correct indigent policy guidelines to the community
• Filling of completed indigent applications
• Verify information submitted by the Indigent Fieldworkers
• Compile and submit weekly and monthly reports (numerical and narrative) to the Region Indigent Coordinator
• Follow up on social ills referrals to Social Workers through the Indigent Coordinator
• Attend training for mobile verification device
• Attend regional staff meetings
• Lead a team of field workers
• Compile, verify accuracy and consolidate data collected daily, weekly and monthly before it is submitted to the Regional Indigent Coordinator