Information Officer – 2 posts (5-month contract) at Eastern Cape Department: Economic Development, Environmental Affairs and Tourism

Salary: R325 101 – R382 959 per annum (Level 7)

• Reference: ECHEALTH/INFOFF/JGQ/S16/21/10/2025
• Centre: Joe Gqabi District

Requirements:

• National Senior Certificate plus a National Diploma (NQF Level 6) in Information Management, Public Administration, or a related qualification recognised by SAQA.
• 1–2 years’ experience in information management or health information systems.

Knowledge of:

• DHIS software, Tier.Net, and EDR Web.
• National Health Information Systems in South Africa (NHISSA) and District Health Management Information System (DHMIS) frameworks.
• Computer literacy, with strong skills in Microsoft Excel, Word, Access, and PowerPoint.
• Leadership and supervisory abilities.
• A valid driver’s licence is required.

Duties:

• Compile HAST monthly, quarterly, and DORA reports for facilities within the district.
• Maintain and monitor timely submission of data and compile data quality indices measuring timeliness, completeness, and accuracy.
• Serve as Provincial Tier Key Implementer and Tier.Net technical support personnel, troubleshooting system challenges and liaising with the National Department of Health (NDoH).
• Provide provincial support for Health Information EDRWeb, assisting sites with data capturing and system-related issues.
• Act as Tier.Net and EDR trainer, conducting training sessions for all relevant stakeholders on system use and data management.
• Support district and sub-district personnel with data management and ETR technical challenges.
• Manage and analyse HAST programme data, identifying outliers, missing, or incorrectly reported data.
• Assist in facility audit readiness by strengthening implementation and adherence to Standard Operating Procedures (SOPs).
• Provide regular feedback to districts on analysed data, performance, and progress against targets.
• Monitor Tier.Net progress monthly at district and facility levels.
• Compile pre-submission reports addressing data quality issues from districts.
• Communicate with districts and sub-districts regarding training, provide feedback on training outcomes, and coordinate sessions from the provincial office.
• Organise and coordinate meetings and training workshops on data management and reporting improvement.