Information Officer – 3 posts (5-Month Contract) at Eastern Cape Department: Economic Development, Environmental Affairs and Tourism

Salary: R325 101 – R382 959 per annum (Level 7)

• Reference: ECHEALTH/INFOFF/AMA/S16/18/10/2025
• Centre: Amathole District

Requirements:

• National Senior Certificate plus a National Diploma (NQF Level 6) in Information Management, Public Administration, or a related qualification recognised by SAQA.
• 1–2 years’ experience in information management or health information systems.

Knowledge of:

• DHIS software, Tier.Net, and EDR Web.
• National Health Information Systems in South Africa (NHISSA) and District Health Management Information System (DHMIS) frameworks.
• Proficiency in computer applications such as Microsoft Excel, Word, Access, and PowerPoint.
• Leadership and supervisory skills.
• A valid driver’s licence is required.

Duties:

• Compile HAST monthly, quarterly, and DORA reports for all facilities.
• Maintain and monitor timely submission of data and compile data quality indices measuring timeliness, completeness, submission rates, and overall data accuracy.
• Serve as Provincial Tier Key Implementer and Tier.Net technical support personnel, providing troubleshooting and liaising with the National Department of Health (NDoH).
• Provide provincial support for Health Information EDRWeb, assisting facilities with data capturing challenges.
• Act as Tier.Net and EDR trainer, conducting training sessions for all relevant stakeholders on system use and updates.
• Support district and sub-district personnel with data-related issues and ETR technical problems.
• Manage and analyse data for HAST programmes, identifying outliers, missing, and incorrectly reported data.
• Assist in facility audit readiness by strengthening implementation and adherence to Standard Operating Procedures (SOPs).
• Provide regular feedback to districts on analysed data and progress towards set indicators and targets.
• Monitor Tier.Net progress monthly at both district and facility levels.
• Compile pre-submission reports addressing data quality issues identified at district level.
• Communicate with districts and sub-districts regarding training schedules, feedback, and outcomes of provincial office sessions.
• Coordinate meetings and training workshops on data management, reporting accuracy, and system performance.