Information Technology Manager: Information Security at Derivco

Key Responsibilities:

• Provide line management and mentorship of a team of Information Security Network Engineers.
• Plan, prioritize, and manage operational delivery to support our Information Security strategies
• Define the commercial impact and benefits of Information Security projects or products
• Define business and technical specifications for Information Security solutions
• Create project decomposition and work breakdown structures for projects allocated to global IT delivery teams
• Maintain the team's work backlog
• Identify and communicate any risks, constraints, or concerns that could influence the quality of the delivery and the requested timeframes
• Analyze and determine the severity and commercial impact of Information Security services problems on clients and identify the most appropriate solution with regular feedback to all parties involved
• Manage Information Security incident resolution, change, and deployment processes for global teams according to company standards and customer requirements
• Manage escalated, high severity incidents
• Provide insights on Information Security related product availability and recommend initiatives to improve commercial impact
• Plan and manage team capacity to enable "follow the sun" service delivery
• Ensure the team is fully staffed and equipped with the resources and skillset required for team effectiveness
• Develop and manage team members in line with technical requirements and organizational culture and objectives
• Manage the end-to-end Information Security product lifecycle
• Identify and resolve Information Security services process bottlenecks, quality, and compliance issues
• Analyze service delivery and product measurements to identify automation and other improvements
• Implement actions to mitigate the occurrence or impact of risk
• Ensure team adoption and continuous review of Information Security policies and practices to ensure effective and compliant delivery
• Manage operational and service level agreements with internal and external stakeholders
• Manage customer and service provider expectations and align practices accordingly
• Drive stakeholder adoption of any changes that may affect Information Security service/product delivery

Knowledge Skills and Attributes:

• A Deep technical understanding of Network Security technologies, architecture, practices and needs to understand and drive technical delivery within the team.
• Excellent communication skills – both written and verbal
• Excellent presentation skills
• Experience with securing Cloud and container environments will be advantageous.
• Motivated with the drive to succeed.
• A strong client service orientation
• Ability to negotiate and influence.
• Good project, analysis, problem-solving, and business relationship skills
• Ability to map business needs to technology solutions.

What You Bring:

• Bachelor's degree in Information Security, Computer Science, or a related field
• 10+ years of experience in Information Security operations and management
• Proven ability to plan, organize, and manage complex projects
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Passion for Information Security and a commitment to staying up-to-date with the latest trends and technologies