Vacancies at Derivco

Responsibilities:

Internal Communication Delivery

• Leading brainstorms and research with communication content development teams and other internal stakeholders to create internal communication concept options.
• Managing the internal communications calendar to support changing business priorities.
• Planning communication initiatives and campaigns that address stakeholder communication needs based on the organisation's communication's calendar.
• Presenting communication concepts and execution plans for approval.
• Working with communication content delivery teams to create communication content that meet stakeholder requirements based on communication and brand guidelines and standards.
• Working with communication platform teams to deliver communication content as per agreed communication planning.
• Managing multiple communication projects from design to completion, ensuring the projects are delivered on time, within budget meeting the organization's quality standards.
• Measuring and monitoring the effectiveness of internal communication to continually improve.

Internal Communication Delivery

• Collaborating with the Culture & Engagement Lead to establish and improve the internal communication processes and standards in line with the brand guidelines and strategy.
• Developing and maintaining internal communication templates that drives consistency in messaging and tone.
• Developing and executing an internal service delivery improvement plan that supports the culture and engagement service strategy.

Stakeholder Management

• Managing stakeholders through regular communication, updates and feedback on requests.
• Estimating the effort required for the team's work, adjusting delivery plans when required and keeping stakeholders informed of changes and dependencies.

Skills and Experience:

• At least six years experience in an internal communications role
• Ideally hold a relevant Diploma or Degree
• Excellent stakeholder management and communication skills

go to method of application »

Key Responsibilities: Graphic Designer Level 2

Technical Coaching:

• Develop and implement a technical coaching strategy in collaboration with team leadership.
• Actively participate in coaching sessions, identifying learning opportunities to uplift team members' technical skills.

Client Focus:

• Understand and align with client needs and expectations.
• Build relationships with clients by sharing information about issues and capabilities.
• Respond promptly to meet client needs and resolve problems within agreed timelines.

Produced Graphics and Interfaces:

• Apply technical knowledge to produce high-quality graphics in compliance with functional requirements.
• Maintain brand integrity throughout the production process.
• Coordinate and communicate deliverables to ensure deadlines are met.

Masterfile Generation and Maintenance:

• Apply a full working knowledge of product software to create and update Masterfile templates.
• Liaise with cross-functional teams to implement template updates or changes.
• Communicate updates to the team and provide coaching as needed.

Conceptualize and Create New Games:

• Assist in the creation of concept proposals, brainstorming themes, names, and functionality.
• Collaborate with the project lead and team members to finalize concepts.
• Produce high-quality interface designs, animations, and art assets for various game platforms.

Knowledge Sharing:

• Share domain knowledge within the team and with key stakeholders.
• Collaborate with other departments for knowledge sharing and fostering a collaborative environment.

Brand Integrity:

• Design logos that align with the product theme and target audience.
• Maintain brand integrity throughout the design process, considering cultural references.
• Ensure assets are usable for marketing purposes.

Provide Technical Support:

• Provide training and mentoring to ensure effective use of product software.
• Promote correct archiving and template systems.
• Understand and apply technical aspects of building the relevant software product.

Designed Game Graphics and Interfaces for Software Applications:

• Create interfaces and graphics based on research and best practices.
• Design high-quality graphics and interfaces that meet software and functionality requirements.
• Deliver graphics and interfaces within project deadlines, incorporating client feedback.

Marketing Pack Design and Production:

• Understand game features and conduct market research.
• Ensure adherence to marketing processes and templates.
• Obtain approvals for all marketing content before release.

Behavioural Outputs:

• Adaptability and Resilience
• Quality Decision-Making
• Collaboration and Relationship Building
• Results-Driven
• Effective Communication and Influence
• Strategic Thinking
• Talent Development
• Resourcefulness and Continuous Improvement

Skills:

• Tertiary Education: Graphic Design Diploma/ BA Multimedia in Digital Visual Arts
• Minimum 5-6 years' work experience in the Multimedia Industry or demonstrated high competence.
• Illustrator and Photoshop expertise required, Illustration and web/interface design advantageous.
• Ability to work independently.

go to method of application »

• Administration of multiple hardware platforms (Server, Data center, storage)
• Technical documentation and Wiki upkeep
• POC and new product testing
• Leading technical projects
• Managing incidents and Root cause analysis
• Maintaining and developing standard operating procedures
• Hot-seat Support
• Capacity Reporting and maintenance
• Driving Operational efficiency
• Creating internal projects to improve process or operations
• Work on projects with a team
• Ensuring Time Sheets and all administration responsibilities
• Working self-paced internal projects
• Delivering to work allocated by resource planner
• Driving automation and efficiencies through scripting and automation
• After hours support
• Self-Study and training
• Completion of a certification per year and multiple courses
• Patching and maintaining compliance
• Ensuring compliance and risk reviews are adhered to 
• Completion of a certification per year and multiple courses
• Patching and maintaining compliance

Requirements:

• 4 / 5 years of experience in a similar field 

Advantageous 

• VMware Certified professional
• Azure Administrator Associate
• Advanced Powershell scripting
• Terraform scripting experience
• Advanced VMware skills
• Azure Administrator fundamentals
• Strong Communication skills
• Ability to work on tasks as part of a team

go to method of application »

• Administration of multiple hardware platforms (Server, Data center, storage)
• Technical documentation and Wiki upkeep
• POC and new product testing
• Leading technical projects
• Managing incidents and Root cause analysis
• Maintaining and developing standard operating procedures
• Hot-seat Support
• Capacity Reporting and maintenance
• Driving Operational efficiency
• Creating internal projects to improve process or operations
• Work on projects with a team
• Ensuring Time Sheets and all administration responsibilities
• Working self-paced internal projects
• Delivering to work allocated by resource planner
• Driving automation and efficiencies through scripting and automation
• After hours support
• Self-Study and training
• Completion of a certification per year and multiple courses
• Patching and maintaining compliance
• Ensuring compliance and risk reviews are adhered to 
• Completion of a certification per year and multiple courses
• Patching and maintaining compliance

Requirements:

• 4 / 5 years of experience in a similar field 

Advantageous 

• VMware Certified professional
• Azure Administrator Associate
• Advanced Powershell scripting
• Terraform scripting experience
• Advanced VMware skills
• Azure Administrator fundamentals
• Strong Communication skills
• Ability to work on tasks as part of a team

go to method of application »

Resource Planning

• Understanding the levels of urgency and gather relevant information to enable the scheduling of deployments.
• Schedule all deployments to ensure work is allocated optimally based on priority and team capacity.
• Confirm the allocation of work with teams and ensure a general notice is circulated amongst stakeholders to ensure awareness of deployment activities.
• Review deployment request information and feed back to requestors on any non-conformance to ensure all deployments meets the requirements of the organisation's change management process and SLA's for scheduling.
• Monitor and track the project team's time logging to ensure time is logged correct for accurate billing and costing.
• Receive, raise and communicate priority calls from internal and external stakeholders to create awareness and prioritise workload
• Review, identify and communicate high risk deployments to identify and create awareness of potential conflicts.

Knowledge, Practices and Continuous Improvement         

• Reviews performance measures relevant to own work to suggest improvement and personal development opportunities.
• Reports issues and risks identified when following team practices (processes, tools, methods, standards) to support continuous improvement.

Skills:

• Microsoft Office
• Customer Service
• Communication
• Data Analysis
• Strategic Planning
• Lead Generation
• Time Management
• Demand Forecasting
• Resource Planning
• Resource Scheduling

Qualifications (Education):

• Minimum: High School/Matric
• Certifications : Advantageous: ITIL Foundation  
• Experience : 1-2 years’ experience in a planning or coordination Role

go to method of application »

Key Responsibilities:

• Provide line management and mentorship of a team of Information Security Network Engineers.
• Plan, prioritize, and manage operational delivery to support our Information Security strategies
• Define the commercial impact and benefits of Information Security projects or products
• Define business and technical specifications for Information Security solutions
• Create project decomposition and work breakdown structures for projects allocated to global IT delivery teams
• Maintain the team's work backlog
• Identify and communicate any risks, constraints, or concerns that could influence the quality of the delivery and the requested timeframes
• Analyze and determine the severity and commercial impact of Information Security services problems on clients and identify the most appropriate solution with regular feedback to all parties involved
• Manage Information Security incident resolution, change, and deployment processes for global teams according to company standards and customer requirements
• Manage escalated, high severity incidents
• Provide insights on Information Security related product availability and recommend initiatives to improve commercial impact
• Plan and manage team capacity to enable "follow the sun" service delivery
• Ensure the team is fully staffed and equipped with the resources and skillset required for team effectiveness
• Develop and manage team members in line with technical requirements and organizational culture and objectives
• Manage the end-to-end Information Security product lifecycle
• Identify and resolve Information Security services process bottlenecks, quality, and compliance issues
• Analyze service delivery and product measurements to identify automation and other improvements
• Implement actions to mitigate the occurrence or impact of risk
• Ensure team adoption and continuous review of Information Security policies and practices to ensure effective and compliant delivery
• Manage operational and service level agreements with internal and external stakeholders
• Manage customer and service provider expectations and align practices accordingly
• Drive stakeholder adoption of any changes that may affect Information Security service/product delivery

Knowledge Skills and Attributes:

• A Deep technical understanding of Network Security technologies, architecture, practices and needs to understand and drive technical delivery within the team.
• Excellent communication skills – both written and verbal
• Excellent presentation skills
• Experience with securing Cloud and container environments will be advantageous.
• Motivated with the drive to succeed.
• A strong client service orientation
• Ability to negotiate and influence.
• Good project, analysis, problem-solving, and business relationship skills
• Ability to map business needs to technology solutions.

What You Bring:

• Bachelor's degree in Information Security, Computer Science, or a related field
• 10+ years of experience in Information Security operations and management
• Proven ability to plan, organize, and manage complex projects
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Passion for Information Security and a commitment to staying up-to-date with the latest trends and technologies

go to method of application »

Responsibilities 

• Maintain the performance of Internal and Production Database servers within company SLA.
• Diagnose and troubleshoot SQL Server service outages as they occur, with an emphasis on effective communication, Route cause Identification and solution tracking.
• Routine Performance tuning of Database systems.
• Set and help maintain Database standards.
• Manage Database access and assist with developing processes for optimizing database security.
• Ensure all Database backup strategy meets the business’s Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO)
• Create automation for repeatable, mundane Database tasks.
• Build, Configure, and Manage new Database Instances, including version Upgrades.
• Create and manage Database Projects, Reports and Documentation, visualizations, and dashboards when required.
• Review, recommend, and POC, with the chance of implementing emerging Database technologies.
• Scheduled Operational support (Hot-seat), including after hours on-call support as required.

Qualifications & Experience 

• We are looking for a candidate with proven career experience in a DBA Engineer role, who has attained and advanced working knowledge of SQL Server and its methodologies.
• Computer Science degree (desirable)
• MCSA/MCSE (SQL) accreditation or more recent Azure accreditations (desirable)
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting SQL Server Environments, there dependencies and workload management.
• A successful track record of Supporting and Managing SQL Server, including HA.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong technical project management and organizational skills.
• Knowledge of Cloud computing/solutions.

go to method of application »

Accountabilities:

Software Delivery & Product/Project Management:

• Responsible for each phase of the end-to-end Product/Project life cycle as applicable. Where applicable this includes inception, requirements, analysis, design, development, testing, deployment, infrastructure, capacity, performance, support, monitoring, and decommissioning as appropriate.
• Customer orientation - Responsible for creating and propagating a customer-orientated attitude within the team, whilst identifying and understanding the needs of all customers, and managing their expectations. 
• Aligning product/project strategy with the business, customers (internal and external), and technology through collaboration.
• Ensure products/projects are compliant as required and remain relevant where applicable. 
• Define, track and measure product business benefits realisation 
• Maintains technical understanding and product(s) knowledge as well as general group product knowledge.
• Accountable for the reporting and analysis of the relevant performance metrics.
• Prioritisation and planning of Backlogs / Demand Pipelines and, where applicable, Product Roadmaps
• Ensures that company standards and processes are adhered to
• Understand the business requirements and plan what is to be implemented and when.
• Removes any bottlenecks preventing software delivery 
• Bridge the gap between the business and the technical stakeholders 
• Ensure risk mitigation plans are in place.
• Accountable for the software engineering life cycle

Team Management:

• Participates in the recruitment of new staff, when necessary. 
• Manages direct and indirect reports.
• Ensures that the team is appropriately resourced and members are equipped with the requisite skill set required for both current and future projects.
• Developing a training and career development plan for each team member.
• Facilitate regular performance development conversations and drive agreed actions to support team members' growth as well as their contribution to the team and company culture.
• Facilitates mentoring and coaching, as required.
• Manage relevant team budgets
• Ensures that the team is aligned with the company strategy and working towards achieving the strategy.
• Provides feedback to your manager on a regular basis, regarding team performance as well as product and project progress as applicable.
• Leads with a software engineering mindset

Facilitate Continuous Improvement:

• Continuously reviews processes (including inner sourcing) to maximize team and Derivco wide efficiencies. This would include software engineering maturity best practices.
• Continuously aim to improve the quality of the software and team effectiveness 
• Continuously aim to automate as much of the development, testing, deployment and monitoring aspects of our software
• Stay abreast of software engineering best practices in the market to inform opportunities for improvement.

Stakeholder Management:

• Drive and communicate with peers and other active parties to drive the improvement of processes
• Continuously align with stakeholders to ensure adoption of change, integration and collaboration between dependent teams, products and services
• Effectively resolve escalated issues to ensure delivery and good stakeholder relationships
• Manage issues with appropriate urgency which includes resolution and communication with stakeholders in conjunction with the support process.

Strategic:

• Create and execute product/project technical and operational strategy that aligns with portfolio and group
• taking into consideration Products, Markets, Customers and Services.
• Facilitates an understanding of competitor analysis and market research to identify areas of opportunity and risk.
• Aligns with other teams as required to achieve objectives.

Change Management:

• Facilitates change management due to changing situational/organizational/market requirements

Requirements:

• Type of Qualification - Relevant Degree
• Type of Experience - Relevant Work Experience
• Years of Experience - 8-10 Years

go to method of application »

Role Scope:

Software Licensing Efficiencies

• Review optimization recommendations and make proposals to business stakeholders that enables decisions on optimal software licensing.
• Review and set software reclaim policies to drive optimal software license untilisation.
• Determine license pool numbers based on forecasting to ensure available license volumes meets agreed thresholds.
• Analyse and report on upcoming software renewals and make recommendations to improve on software licensing inefficiencies

Analyse, Research & Reporting

• Gather and influence requirements from internal and external stakeholders to establish a clear understanding of the organisation's standard and ad-hoc software asset management reporting needs.
• Design and build reports to provide insight about the cost saving, compliance, risk prevention and other benefits realised from the organisation's software asset management activities as well as further potential  improvements.
• Manages requests from internal customers for IT Software Asset Management data information

Compliance & Controls

• Establish a clear understanding of software licensing audit requirements and advise on the appropriate evidence to support auditors to provide assurance of the company's adherence to compliance requirements
• Report on all software audit findings and engage with relevant stakeholders on areas of non-compliance to ensure corrective action is identified and implemented or escalated when failing to comply.

Planning & Direction      

• Creates and drives the technical delivery plans to support the execution software asset management strategy
• Estimate and communicate the software asset management effort required for effective project planning and prioritisation.

Knowledge, practices and continuous improvement    

• Gather and specify the functional system requirements to enable the configuration of software asset management tools and systems that meets user and business requirements.
• Provide training and support to ensure the correct use of software asset management tools and systems
• Align and implement the organisation's software asset management practices to ensure adherence to the required policies, processes, tools, methods, standards.
• Conduct research and analyse data to identify trends, new methods and standards and recommend these to improve product or service's practices
• Create and deliver knowledge sharing programmes to ensure awareness of software asset management practices and services amongst internal stakeholders

Stakeholder Management          

• Maintain a software asset management stakeholder map and continuously align with stakeholders on the value provided and the required service delivery agreements.

Skills

• Leadership.
• ITIL Framework.
• IT Asset Management.
• Stakeholder Management.
• Strategy Planning.
• Strategy Management.
• Communication.
• Document Management.
• Reporting Management.
• Continuous Optimization.

Requirements 

• Type of Qualification
• Relevant Diploma/Degree
• Field of Study
• Relevant field of study
• Type of Experience
• Relevant Work Experience
• Years of Experience
• 4-6 Years

go to method of application »

What the role offers: 

• Opportunity to make significant business impact by building UXUI service understanding, and adding value to existing and new products and software through UXUI. 
• Opportunity to work with a well-established team consisting mostly of senior level expertise.
• Opportunity to work within a growing and very successful sector of online industry (iGaming and fintech).
• Opportunity to be actively involved in the realization and growth of new product streams.
• Opportunity to help business realize full value of its UXUI service

Key skills & experience required:

• Strong Stakeholder management skills. 
• Experience in growing, coaching and mentoring teams.
• Previous people leadership experience.
• Management of large teams. 
• Strong influencing and communication skills.
• Strong UX/UI service understanding and ability to build understanding of UX/UI value across business.
• Experience within a Software Development environment (desirable).