Information Technology Practitioner – 4 posts (5-month contract) at Eastern Cape Department: Economic Development, Environmental Affairs and Tourism

Information technology practitioner – 4 posts (5-month contract)

• Salary: R325 101 – R382 959 per annum (Level 7)
• Reference: ECHEALTH/ITP/BCM/S16/27/10/2025
• Centre: Buffalo City Metro District

Requirements:

• National Senior Certificate plus a National Diploma (NQF Level 6) in Information Management, Public Administration, or a related qualification recognised by SAQA.
• 1–2 years’ experience in information management or health information systems.

Knowledge of:

• DHIS software, Tier.Net, and EDR Web.
• National Health Information Systems in South Africa (NHISSA) and District Health Management Information System (DHMIS) frameworks.
• Computer literacy, with strong skills in Microsoft Excel, Word, Access, and PowerPoint.
• Leadership and supervisory skills.
• A valid driver’s licence is required.

Duties:

• Compile HAST monthly, quarterly, and DORA reports for all health facilities.
• Maintain and monitor timely submission of data, compiling data quality indices measuring timeliness, completeness, submission rates, and overall data accuracy.
• Serve as Provincial Tier Key Implementer and Tier.Net technical support personnel, providing troubleshooting support and liaising with the National Department of Health (NDoH).
• Provide provincial Health Information EDRWeb support, assisting sites with data capturing challenges and system functionality.
• Act as Tier.Net and EDR trainer, conducting training sessions for all stakeholders on the use of data systems and reporting tools.
• Support district and sub-district personnel with data-related issues and ETR technical problems.
• Manage and analyse HAST programme data, identifying outliers, missing data, and inaccuracies.
• Assist in facility audit readiness by ensuring proper implementation and adherence to Standard Operating Procedures (SOPs).
• Provide regular feedback to districts on data analysis, performance, and progress toward set indicators and targets.
• Monitor Tier.Net progress on a monthly basis at both district and facility levels.
• Compile pre-submission reports addressing data quality issues identified in district submissions.
• Communicate with districts and sub-districts regarding training plans and feedback from sessions conducted by the provincial office.
• Coordinate meetings and training workshops focused on improving data management and reporting efficiency.