Information Technology Service Desk Manager at Smollan

The Role:

Smollan has an exciting career opportunity for a IT Service Desk Manager to ensure organisation effectiveness through the management of the organisation’s technical resources and infrastructure (hardware and software)

Minimum Qualifications: National Diploma / Degree (IS/IT/Informatics/Computer Science) A+, N+, MCSD, CNE, CAN

Minimum Experience: 6-8 years technical support experience within a Microsoft and Novell environment 3 years management experience within a technical helpdesk department

Key Responsibilities and Deliverables:

• Effective Technical Support
• Effective Project Implementation
• Effective leadership and team management
• Effective self-management 

PLEASE NOTE THAT YOUR APPLICATION WILL NOT BE CONSIDERED IF YOU DO NOT HAVE A MINIMUM OF 3 YEARS MANAGEMENT EXPERIENCE IN IT SERVICE DESK