Inside Sales Account Manager at Clickatell

Purpose:

You will manage all the revenue generating activity within your portfolio to focus on a stronger strategy for the Inside Sales customer. Driving new Sales Solution opportunities within your existing customer portfolio, maintaining the revenue with potential to hand more customers to Enterprise sales and driving new business opportunities.

The role of our Champion:

• Generate revenue by taking the Sales Qualified leads, understanding and interpreting the Customers requirements, providing information to close the deal.
• Engage and Educate the customer when they enter the Sales prospect funnel.
• Perform effective online demos to Sales prospects.
• Close your individual sales quota monthly and quarterly.
• Maintain your current Inside Sales portfolio revenue value.
• Leverage on upsell opportunities with identified products and solutions to your existing Inside Sales portfolio
• Conduct quarterly Account reviews of your top 20 customers that generate + 50% of your portfolio revenue and identify new opportunities.
• Swiftly identify any Enterprise type of customers which is with your existing Inside Sales portfolio, highlight and discuss with Inside Sales Director to present as a potential Enterprise account movement in quarterly Sales leadership forum.
• Ensuring at all times that your Salesforce queue is updated and accurate.
• Diligently provide Salesforce weekly/month and quarterly report to ensure accurate forecasting.
• Communicate important feedback from customers that will have any impact or highlight to Inside Sales management
• Stay abreast of Competitor product offerings.
• Stay up to date with new Clickatell products and features.

Requirements
The capabilities of our Champion:

• High level of communication and interpersonal skills
• Business Analytical Acumen
• Excellent grasp of numbers and the ability to write and present in a professional style.
• High attention to detail
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines.

Our Champion's journey thus far:

• Minimum 2 years proven work experience as a Sales Account Manager or similar role
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Salesforce system experience is advantageous
• Understanding of Sales performance metrics
• Advanced Excel and PowerBi software experience is beneficial
• Qualification in Sales or relevant field is a plus.

Benefits
Why you will love being here:

• Competitive salary paid monthly.
• Medical aid contributions
• Quarterly performance incentives
• Pension fund contribution
• Group life cover
• Communication allowances
• Half day off on your birthday
• 5 “personal” days leave a year, over and above your normal annual leave.