Insights Intern at Black Swan Data

As an Intern on the Accelerator Programme, you will work across some interesting client issues and expand your knowledge of how social research and data science can be used to replace traditional research approaches with Black Swan.  

During the six months you spend as an intern in the Insights team, you will get to experience a unique research approach which allows us to gain a truer understanding of consumers. Expect to engage in a creative research process where analytical rigour is almost equally as important as curiosity about the world. You will be part of an engaging, fast-paced environment, working within a dynamic and social team.  

During the internship you will primarily be working on market research projects, answering client briefs on consumer attitudes and behaviours by applying quantitative and qualitative research techniques to our social datasets to analyse data, identify trends, understand consumers’ interests and present the findings. You will also support the Insight Consultants and Directors on projects and tasks across a large client range.  

The internship ideally would start mid-September. The location of the internship is our Cape Town office. 

What you will be doing and learning:  

• Working with large datasets to analyse both qualitative and quantitative data.  
• Identifying data trends and consumer behaviours which our clients can action on. 
• Learning how to articulate insights and produce reports. 
• Supporting the Insights associates, consultants and directors with internal and external client meetings, debriefs and presentations.
• Playing an active role in sharing key learnings and best practices both informally and in team sharing sessions.
• Working with Trendscope (our software product) to be able to navigate and articulate its purpose and be able to use the tool for analysis and reporting.
• Learn and work with an array of data tools to produce outputs, trouble shoot and be able to provide the necessary support and analysis.  

About you:  

• Recent under or post-graduate in Business Science/management, Marketing/marketing management, BCom, Social Sciences or relevant academic or work experience in qualitative and quantitative analysis. 
• Strong computer skills including expertise in Excel and MS office.  
• Feel comfortable working with large volumes of Excel data. 
• Strong analytics, report writing, and the ability to narrate data.  
• Interest in understanding consumer attitudes & behaviour, and wider cultural trends
• The ability to deliver and put together professional and visually compelling presentations. 
• Feel comfortable and confident in delivering presentations to clients. 
• Interest in product innovation and new technologies.
• Able to learn and pick up new tools and processes quickly. 
• Curious and asks the right questions.  
• Take accountability and ownership for the tasks assigned to you.
• Proactive and know when to ask for help. 
• Great time management skills. 
• Passionate and committed to the team and the work you’ll engage in.
• Strong communication and collaborative skills.
• Ability to work in a flexible and agile work environment.