At Nexio, we enable our clients to modernise their environments and adopt new technologies. We help them to solve their legacy problems and pave the way for their future digital success.
Responsible for the 2nd line Linux system administration support at customer site.
Administer the Linux environment, deliver new infrastructure in support of initiatives, projects, monitoring and optimization of implemented systems.
To provide technical support services such as daily administration tasks, planning, installation, modification and maintenance to the client in alignment with Nexio’s standards.
Operates closely with customer to determine requirements and resolve problems.
ROLE REQUIREMENT
Proactively provide technical guidance and mentoring to junior staff.
Contribute to continuous improvement and the adoption of best practices.
Assist team members with OS Security Hardening.
Resolve Service Affecting Incidents & RCA’s to completion.
Monitoring and improving the efficiency of support services
TECHNICAL COMPENTENCIES REQUIRED
Experience as an Intermediate Linux Engineer. (Essential)
ITIL Foundation Level. (Advantageous)
High level of IT knowledge and experience. (Essential)
Comprehensive experience in Excel and other related Microsoft Office products.
Comprehensive experience in an incident/problem/change environment. (Essential)
QUALIFICATIONS & EXPERIENCE
Grade 12 with Mathematics & Science (Preferred)
Tertiary Education in the ICT industry (Preferred)
Tertiary qualification in IT technical field (Essential)
ITIL Foundation certified (Advantageous)
RHCSA / RHCE or similar qualification in Unix/Linux environment (Preferred)
Bachelor's degree in computer science, information systems or a related study.( Advantageous)
Candidate should have a minimum of 5 years of experience in ICT, with at least 3 years in Linux
System administration (Required). Experience in administering enterprise-scale Unix/Linux environments.
Candidate should have in depth experience in hardware, system software, storage and networking.
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