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Deloitte is one of the country's leading professional services firms in Southern Africa, and is dedicated to assisting companies succeed in the business environment- whether it be through our tax, audit, consulting or financial advisory services. At Deloitte, we understand that solutions are not just a static one dimensional report, but rather, an integrated...
Job Description
Main Purpose of Job
To develop and implement a pipeline of business in the realm of Learning & Development /Executive Education
Key Performance Areas:
Business development
Establishes a business development strategy that aligns with the priority focus areas of the firm
Business development strategy must include the nature of the products, target sectors and clients and revenue targets
Business development strategy will include a regular curriculum, bespoke events and marquee events to assist in achieving the business development objective
Drives business development activities directly with clients and leverages the business development activity and the market and client access of the firm to achieve business development goals
Leverages firm wide initiatives, e.g. client labs, exec and board programmes, etc, to support business development initiatives
Strategic impact
Contributes to input on strategy for Service Area based on area of expertise
Leads implementation of strategy plans agreed by leadership of own Service Area and client Service Area/s including:
→ Development of content for identified change initiatives and drive implementation of these
→ Setting of implementation plans with team/s including timelines, actions and measures for success
→ Delegation to skilled subordinates to deliver
→ Defined communication process to leadership and team members
→ Timely and detailed reporting on status of implementation to leadership
Provides significant support to leadership in communication and implementation of the Firm's strategic objectives
Understands the EXCO mandate to Service Area and communicates this clearly to team/s
Builds strong professional relationships across delegated service line/s to understand business needs in area of responsibility
Establishes and maintains external business relationships within area of expertise to collaborate on, understand and share best practice
Based on expertise and experience, advises and supports Service Line leadership in identification and implementation of innovative solutions to issues arising within area of expertise.
Budgets / Profitability
Provides annual budget input for area of responsibility for approval and integration into Service Area budget
Manages costs for designated area and ensures time and expenses are submitted weekly
Each initiatives needs to report in profitability for the firm and for C&I
Implementation/ oversight of projects
Senior Executive / C-suite level interaction & relationship building by meeting executives and making connections to understand their needs.
Understand and integrate innovative leadership trends / methodologies / frameworks into service offerings to build learning programmes for the Executive Education programme
Design content of bespoke Executive Education programme in conjunction with internal/external clients
Alignment with Deloitte Consulting Human Capital division in advisory work with client firms as well as other divisions of the Firm
Effective Implementation, oversight of the Executive Education programmes by training the executives/clients
Gathering continuous feedback on programmes and to continually improve and adapt these programmes /content where needed
Raising general awareness around the Firm’s Executive Education services through various campaigns (daily planet/intranet etc.)
Manage key relationships locally and globally with key learning contacts as well as at client level
Maintain relationships with partnering academic institutions for continuous best practice and knowledge sharing
Responsible for aligning learning initiatives with Deloitte Executive Education programmes
Acting as an Executive Education advisor i.e. advising the Partner/s and team on programmes and methodologies specific to their needs.
Development or customization of Executive learning curriculum through research and feedback in order to enhance executive skills
Responsible for delivering world class Education training programmes by understanding the needs of Senior Executives and C-Suite level clients and designing programmes to fulfil these needs
Working with Deloitte Marketing team to create excitement and momentum around Executive Education offerings / programmes
Effective programme management and leadership abilities
Qualifications
Minimum Qualifications
Degree, preferably in Learning & Development / Business Development area
Minimum Experience
7 years’ working experience within the relevant function
2 years at Manager level within the function
Desired Qualifications
Postgraduate qualification
Technical Competencies:
Expert in field with excellent industry and business knowledge
Demonstrated leadership skills
Ability to interpret, communicate and implement strategy
Demonstrated execution of complex projects within timeframes and cost
Experienced in development and delivery of professional presentations
Excellent report writing skills
Solid financial knowledge
Behavioural Competencies:
Exceptional communication skills, both written and verbal
Strong interpersonal and relationship building skills
Excellent mentorship and coaching ability with desire to develop self and others
Strong client delivery focus
Highly adaptable, managing change and ambiguity with ease
Focus on quality and risk
Excellent problem-solving ability
Exceptional business acumen
Additional Information
Professional Capabilities
Note:
The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.
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