Internal Communication Coordinator - Department of Institutional Advancement - 25965 at University of Pretoria/Universiteit van Pretoria

• The Internal Communication Coordinator plays a pivotal role in ensuring the seamless and impactful flow of information across the University. In this digitally driven and evolving environment, the ideal candidate will possess exceptional writing skills, a keen eye for detail, and strong digital and technical aptitude. This role is instrumental in translating the University’s strategy into clear, engaging, and targeted internal communication that supports institutional cohesion, culture, and engagement.

RESPONSIBILITIES:

The incumbent will be responsible to:

• Write and create content for Internal Communications platforms;
• Enforce and ensure compliance with Internal communication guidelines;
• Ensure Internal Communication messages are consistent with external communication messages;
• Ensure that all staff-related institutional campaigns and initiatives are communicated professionally, in line with the brand;
• Implement a digital Communication plan in line with the institutional strategy and departmental marketing strategy;
• Maintaining platforms in collaboration with the Internal Communication Manager and other relevant internal stakeholders;
• Attend institutional events and write articles about them, including photos and or short videos;
• Ensure that information on the departmental mini site on the intranet is updated, including the replacement of old templates and documents;
• Maintain regular contact with faculty marketers and other groups and individuals within UP whose stakeholder grouping includes staff;
• Provide support to colleagues in the content hub/news team section during peak periods/to reach deadlines;
• Assist with specific and reasonable ad hoc projects on request;
• Manage content management campus-wide and on all digital platforms;
• Assist with the provision of developing Internal communication training for relevant departments in the University;
• Assist with the budget and the planning of internal communications projects, in consultation with the line manager;
• Provide monthly and quarterly reports, including statistics related to the various communications projects and channels to the line manager.

MINIMUM REQUIREMENTS:

• Degree in communication or related discipline;
• Advanced writing skills;
• 3 years’ Experience within a communication role;
• 3 years’ experience in campaign/project coordination;
• 3 years’ experience of extensive writing for various platforms;
• 2 years’ experience in multiple stakeholder management

REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL ATTRIBUTES)

• Knowledge and understanding of higher education governance structures and processes;
• Knowledge of drafting content, including articles and copy for different platforms;
• Digital skills (word processing, spreadsheets, database management, web management, presentation software);
• Written and oral communication skills;
• Photography and videography;
• Administrative skills (filing, time management, conducting meetings, basic report writing, follow-up processes;
• Strong interpersonal skills;
• Ability and sophistication to interact with various stakeholders across the University;
• Ability to gather, access and communicate complex information and key messages to key stakeholders in a way that they can understand (science communication);
• Ability to meet demanding targets within tight deadlines;
• Ability to work under pressure without compromising detail and accuracy;
• Innovative, creative and proactive;
• Ability to work on own initiative and as part of a team.

ADDED ADVANTAGES AND PREFERENCES:

• Honours or additional Diploma/ Certificate in communication or campaign management;
• 3 years’ Digital communication platform management;
• 1 year’ of relevant experience in the higher education sector;
• Photography and videography;
• Experience in an agency or similar environment.

CLOSING DATE: 19 June 2025