Internal Technical Sales Consultant at West Coast Personnel

Responsibilities

• Manage & convert incoming sales enquiries into revenue
• Prepare, manage, & follow up on high-value quotations
• Build & grow relationships with installers, plumbers, contractors, & resellers
• Proactively identify opportunities to increase sales within existing accounts
• Drive consistent achievement of monthly sales targets & KPIs
• Maintain & actively manage pipeline using CRM systems
• Provide technical product advice & solutions to clients
• Support & contribute to sales strategy, pricing, & customer engagement improvements
• Collaborate with management to identify growth opportunities in the market
• Stay up to date with product knowledge (heat pumps, solar water heating systems) & industry trends

Requirements – non negotiables

• Grade 12 (Matric)
• Diploma Sales, business, & technical qualification
• Trade-related qualification in plumbing, electrical, or similar (advantageous)
• Sales or CRM training/certifications (advantageous)
• 5+ years’ experience in internal sales / technical sales / trade sales in solar, heat pumps, plumbing, electrical, or renewable energy sectors
• Strong understanding of technical product sales and solution-based selling
• Background in wholesalers / distributors (e.g. trade counter or internal sales roles)
• Proven track record of consistently achieving or exceeding sales targets
• Strong experience dealing with B2B customers (plumbers, contractors, installers, resellers)
• Experience working with CRM systems, quoting tools, or ERP/accounting software
• Strong commercial understanding (pricing, margins, upselling)
• Fluent in English and Afrikaans
• Highly self-driven, results-oriented, and confident in a sales environment
• Experience contributing to sales process improvements or strategy