Internal Technical Sales Engineer at Emerson

About the job

Job Summary

• Introducing a wonderful opportunity for an enthusiastic Internal Technical Sales Engineer to join an Internationally recognized company, Emerson Automation Solutions (Fluid Control & Pneumatics Division). With our solutions and services, we serve our global customers in the process industry to meet their expectations and maintain our number 1 position in customer satisfaction. If you are ready to raise the bar to work with top customers in the industry and you have a ‘Think Customer” and ‘Drive for result’ mentality this might be the role for you.
• Emerson is a diversified global manufacturing company that brings technology and engineering together to provide innovative solutions to customers in the industrial, commercial and consumer markets. Emerson Automation Solutions provides automation technologies and engineering services to help plan, implement and support customer operations. With more than 40.000 colleagues around the world, we help solve the problems our customers face today and build an advantage for tomorrow.

Description

EE preferable. We are looking for an Internal Technical Sales Engineer who will provide for the administration of potential and existing customer requirements (quotes, orders, contracts and all related issues) to maximize the company's bookings, while maintaining high level customer service as specified in the company's objectives.

Responsibilities

• Develop and maintain a sound knowledge of process instrumentation such as valves, solenoid valves and allied equipment and applications through assistance of field sales personnel, plant visits and training.
• Knowledge of Syspro accounting system (but not essential).
• Develop basic selling skills through formal sales training courses and by assisting field sales personnel and distributors.
• Become familiar with all administrative functions such as quotes, order entry, order tracking, order invoicing, company procedures, expediting orders, reporting, etc...
• Become familiar with trade compliance rules and regulations.
• Quote & negotiate follow-on contracts and change orders within the limits set by business unit
• Process orders, change orders and all related issues within the limits set by business unit management.
• Exercise good business judgement and discretion when committing company contractually within established policy guidelines
• Seek input from other internal groups where required
• Interface effectively with all internal groups to assure professional business relationship with customers.
• Collect product application information and self-study material.
• Provide application support to field sales personnel and other staff.
• Continuous training on products.

Additional Information

• Technically minded with minimum of three to five years of relevant work experience with Fluid Control & Pneumatics products / equipment
• Good communication skills with colleagues and customers
• Fluent in English, both spoken and written
• Knowledge of computer based administrative systems (Outlook, Word Excel, Syspro)
• Knowledge of products within pre-defined scope of business unit
• Ability to adapt quickly to new situations and/or circumstances
• Work well within a team
• Ability to meet people with confidence and reservation

Basic Qualifications

• Compulsory matric. Mechanical or Instrumentation Degree or Diploma. Knowledge of Syspro will be advantageous. Knowledge of Process Automation (valves) will be advantageous. Fluid Control & Pneumatics products / equipment. At least 3-5 years working experience in similar field.

Preferred Qualifications

• Matric compulsory. Mechanical or Instrumentation Degree or Diploma.

Additional Information

• Technically minded with minimum of three to five years of relevant work experience with Fluid Control & Pneumatics products / equipment
• Good communication skills with colleagues and customers
• Fluent in English, both spoken and written
• Knowledge of computer based administrative systems (Outlook, Word Excel, Syspro)
• Knowledge of products within pre-defined scope of business unit
• Ability to adapt quickly to new situations and/or circumstances
• Work well within a team
• Ability to meet people with confidence and reservation