Internship: Servicing Administrator at Discovery Limited

Key Purpose

•  The main purpose of this role is to process all servicing transactions received in the Servicing team

Responsibilities

• Be able to process all functions within Invest servicing team.
• Knowledge of all Discovery Invest products.
• Administrative and communication skills.
• Assist when needed with queries though telephone and e-mail.
• Make sure that feedback is given where it was supposed to and then also that nothing is unattended.
• Assisting with adhoc tasks given by management.
• Relationship building with financial advisors and internal and external colleagues /clients.

Personal Attributes and Skills

• Questioning techniques
• Customer Service Orientation
• Conflict handling
• Good communication skills
• Relationship building skills.
• Results orientation
• Assertiveness
• Positive attitude
• Commitment
• Time management skills

Education and Experience

• Matric
• University degree