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  • Posted: Jun 24, 2026
    Deadline: Not specified
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  • Welcome to PEP! PEP is Africa’s largest single brand retailer operating around 1800 stores in Southern Africa. As well as clothing and footwear, PEP sells homeware, FMCG, cellular and airtime products and also offers a range of other services such as cash-backs, Capfin (for loans), funeral policies, cross-border money transfers, selected bill payments, Fla...
    Read more about this company

     

    Investigator (Durban)

    Purpose of the job 

    • To manage and guide the investigative function in terms of caseload, case assessment, quality control, investigative policies and procedures, liaising with both internal and external parties, resource composition evidence management and external contact management.

    Key Responsibilities 

    • Conducting Investigations: Performing investigations, fraud, corruption, or financial misconduct.    
    • Investigate incidents, complete reports with findings and recommendations.
    • Monitor the progress of investigations and cases at SAPS and Courts. . 
    • Conduct security awareness training to employees as well as service providers.
    • Mentor team members so that they can identify previously undetected fraud, waste or abuse through proactive or reactive research, analysis and development 
    • Present issues of concern, citing regulatory violations, alleging schemes or scams 
    • Organize a case file, accurately and thoroughly document all steps taken 
    • Identify opportunities to improve the effectiveness and/or efficiency of policies, procedures and/or processes and make the appropriate recommendations to management and take part in implementation 
    • Point of contact as subject matter expert on criminal investigation and processes 
    • Keeping complainants informed of progress and liaising with internal and external stakeholders. Maintain and build Stakeholder engagement with both internal and external stakeholders. 
    • Drafting of procedure and work instructions in the specific field of expertise 
    • Management of external vendors and Contractors 
    • Interviews & Analysis: Interviewing witnesses and suspects, analyzing data for trends, and identifying gaps in information.
    • Compose correspondence, reports and briefs 
    • Interviews & Analysis: Interviewing witnesses and suspects, analyzing data for trends, and identifying gaps in information.
    • Compile monthly reports on work activity

    Requirements

    • National High Certificate in Policing or Police administration ( Essential) 
    • Certified Fraud Examiner (CFE) Advantageous 
    • PSIRA A Grade ( Desirable) 
    • Background as a member of the South African Police Service reaching at least the level of inspector 
    • Investigation of retail crime in particular armed robberies and burglaries
    • Experience in the investigation of in-house matters with a strong knowledge of employee/ employer relations 
    • Investigation techniques including the use of the polygraph and or Voice Stress analysis test 
    • Proven ability to train others in the specified field of expertise 
    • Working background in Africa and in hostile environments 
    • Knowledge and experience with Criminal Investigations, Criminal Procedures and Acts 
    • Good Interpersonal relationships with the ability to influence decision making based on subject matter expert knowledge and experience 
    • Exceptional report writing skills 
    • Competencies: Accuracy, Presenting, Structuring, Performing under pressure, Initiative, Listening Skills, Persuasiveness  Integrity, Analysing and forming opinions, Situational awareness

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to PEP on pep.mcidirecthire.com to apply

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