Investment Operations Manager at Robert Walters

• A leading financial services organisation is seeking an Investment Operations Manager to oversee and drive the end-to-end investment administration processes within their dynamic operations team.
• This permanent role, based in Johannesburg with a hybrid working model, offers you the chance to make a significant impact by ensuring operational excellence across a diverse range of investment products.
• You will play a pivotal part in shaping the future of investment operations, supporting business objectives, and delivering superior outcomes for clients.

Qualifications and experience required for the Investment Operations Manager:

• Completed Bachelor’s Degree in a related field (i.e., finance accounting or investments)
• 3-5 years’ experience working within asset management
• Demonstrated exposure to coordinating or leading teams within an operational context
• Proficiency in using advanced Excel functions alongside comprehensive knowledge of investment administration systems
• Experience in process improvement initiatives coupled with proven stakeholder engagement skills
• A track record of supporting risk identification efforts while ensuring compliance with regulatory requirements
• Ability to manage budgetsresponsibly within an operational setting

Key duties of the Investment Operations Manager:

• Lead and develop a high-performing team responsible for administering diverse investment products, including Private Equities, Structured Products, Fixed Income Instruments and other off-market investments.
• Foster a culture of collaboration, accountability and continuous improvement to drive operational excellence.
• Manage team performance through coaching, feedback and tailored development plans while addressing skill gaps with targeted training initiatives
• Oversee the execution of operational strategies, ensuring efficient administration of investment processes such as cash, scrip and unit reconciliations, while maintaining compliance with regulatory requirements.
• Drive process improvements and support seamless project delivery by participating in change initiatives aligned with organisational goals.
• Act as the primary contact for stakeholders, providing expert advice on investment administration matters, building strong client relationships and supporting risk mitigation efforts to optimise efficiency and ensure superior outcomes.

Key personal skills:

• Strong organisational abilities combined with excellent communication skills are crucial for managing multiple priorities effectively.