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  • Posted: Jul 24, 2025
    Deadline: Not specified
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  • Datafin was established in 1999 due to the need for a specialized IT recruitment solution. We offer a personalized and flexible recruitment service, specializing in providing both client and candidate with the perfect fit. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat...
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    ISP Support Technician (MikroTik, Cisco, Ubiquiti, Tarana) (Paarl)

    DUTIES:

    • Provide remote and on-site technical support to clients.
    • Assist customers with internet connectivity issues, VoIP setup and general troubleshooting.
    • Configure, install, test and support MikroTik, Cisco, Ubiquiti and Tarana equipment as needed.
    • Log and manage support tickets with accurate and timely updates.
    • Communicate clearly with clients to resolve issues and provide guidance.
    • Escalate complex issues to senior technical staff when necessary.

    REQUIREMENTS:

    • Experience with MikroTik, Cisco, Ubiquiti and Tarana networking equipment.
    • Strong understanding of basic networking (IP, routing, switching, DNS, DHCP).
    • Previous experience in an ISP or technical support environment.
    • A valid Driver’s License (B or EB is sufficient).

    ATTRIBUTES:

    • Customer-focused attitude with attention to detail.
    • Excellent communication and problem-solving skills.
    • Ability to work independently and handle multiple tasks.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Datafin Recruitment on www.datafin.com to apply

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