ISV Lead at Sage

Job Description Accountable for Recruitment, revenue target and strategic execution of ISV business for the Medium NCA division

Key Responsibilities Key Accountabilities

• Identify and drive initiatives that aim to help the team meet and exceed agreed revenue budgets for region.
• Assist in deriving, as well as own ISV strategy for the Medium NCA division.
• Project Manage key initiatives for ISV’s and report on them accordingly.
• Support the various product teams, business partners and additional stakeholders by ensuring there are solutions and resources to meet their needs within functional scope of work and capabilities.
• Provide input into a marketing strategy and drive campaigns to support budgets, strategy and sales objectives.
• Ensure all ISV interactions, whether telephonic, email and online, are optimal and create an exceptional customer experience.
• Stakeholder management across the business value chain.
• Play an integral role in supporting the company’s cloud migration and ISV strategy.
• Contribute to budget setting process across products.
• Identify and Recruit ISV opportunities, for the Medium NCA division.
• Ensure commissions and incentives are correctly computed and submitted timeously.
• Mentorship within the team reducing Key-Man dependencies.
• Embed ISV strategy within the sales teams.
• Optimisation of lead process between teams.
• Leverage across Cloud and Desktop teams.
• Provide feedback to Regional Senior Leadership Team on initiatives, strategy and risks.
• Represent Sage as spokesperson for the ISV Medium NCA space.
• Identify and implement best practices, including driving continuous improvement processes across the region (within role scope).
• Support the rest of the NCA department with ad hoc projects to drive revenue and growth as required.
• Stakeholder management across the business value chain.

Skills, Know-how And Experience

• Exceptional knowledge of MS Office Suite (PowerPoint, Outlook, Word and Excel).
• Analytical abilities & in depth understanding of aspects of web, mobile and other digital technologies.
• Experience in Cloud products, ISV ecosystem, mobile, social media, A/B testing and optimisation. Include external partner engagement.
• Excellent written and verbal communication skills in business English.
• Strong Analytical Skills.
• Solid knowledge of Sage Products, especially Cloud and connected products.
• Great interpersonal skills.
• Excellent capabilities in business team motivation, high level of business skills.
• Minimum of 3 years of experience in a similar role in an agile software sales environment, with a focus on project management and continuous improvement.
• Highly motivated self-starter – ability to manage multiple stakeholders under pressure and at different levels in the organisation.
• Demonstrates and demands personal commitment to team goals.
• Experience of leading sales activities in direct model and indirect model.
• Experience within working in a matrix structure.
• Experience in managing performance and driving a culture of learning and excellence.
• Problem solving within a high paced, stressful environment.
• Strong numerical and quantitative skills with the ability to provide accurate reporting, forecasting and planning
• Well organised with strong time management skills and ability to juggle multiple objectives according to prescribed procedures and processes
• Exceptional verbal and written communication skills with the ability to build longstanding relationships with all employee levels, business partners and customers.
• Ability to accept and perform new job responsibilities as needed.
• Positive, solutions-based attitude with an affinity towards providing excellent customer service and motivate colleagues toward group objectives.

Technical / Professional Qualifications

• Degree or equivalent Business qualification
• Ensure monthly, quarterly and annual revenue and ISV recruitment targets are achieved.
• Achieve Cloud growth strategy and assist migration strategy.
• Drive innovation and collaboration across the business.
• Minimal variation forecast against achievement.
• Support the NCA and Regional Leadership team. Indirect reports:

Sales Manager and Directors and any other roles as identified – Virtual team for projects that this role will drive.