IT Administrator at Teraco

MAIN FUNCTIONS OF THE JOB

• Install and configure of Laptop/ Desktops
• Ensuring Laptop/Desktop patches are up to date and applied
• Upgrading of Laptop/Desktop firmware as they get released
• Limited profile/password functions e.g. password resets
• Assisting new users
• Maintaining Printer
• Update Contact list on Ozone portal
• Remote Support to Users
• Log call with Dell for laptop related issues
• Able to support Mobile devices, configuration of Sandblast Connect and Sanblast Protect on mobile devices.
• Pre-setup of Desk for new starters
• Follow-up with users on daily reports where actions required e.g. reboots
• Follow-up with users where software patches must be applied e.g. Google Chrome, Apple patches etc
• Ensure that information security system conforms to the requirements of ISO 27001 within the responsibilities  assigned to the role.

QUALIFICATIONS AND EXPERIENCE

• Matric;
• Diploma in IT / Relevant tertiary qualification
• Must have a car and valid driver licence
• A+ and N+ qualification