IT Manager (ERP) - Midrand at Oza Holdings

Key Responsibilities:

ERP Implementation and Management:

• Lead the planning, implementation, and maintenance of ERP systems to streamline business processes.
• Ensure the ERP system meets organizational needs, optimizing efficiency and data accuracy.

 System Integration:

• Oversee the integration of ERP with other business systems and applications.
• Collaborate with cross-functional teams to ensure seamless data flow and interoperability.

Project Management:

• Manage ERP implementation projects from initiation to completion, ensuring timelines and budgets are met.
• Coordinate with internal stakeholders and external vendors to achieve project objectives.

User Support and Training:

• Provide technical support to end-users, addressing issues related to ERP functionality.
• Develop and implement training programs to enhance user proficiency and adoption of ERP systems.

Data Security and Compliance:

• Establish and enforce data security measures within the ERP system.
• Ensure compliance with relevant regulations and industry standards governing data privacy and system security.

 Customization and Upgrades:

• Assess the need for ERP system customizations and coordinate development efforts.
• Plan and oversee system upgrades to incorporate new features and enhancements.

 Performance Monitoring and Reporting:

• Monitor ERP system performance, identifying and addressing bottlenecks or issues.
• Generate regular reports to assess system performance, usage, and key metrics

 Vendor Management:

• Collaborate with ERP vendors to address issues, coordinate updates, and ensure effective support.
• Negotiate contracts and service level agreements to optimize vendor relationships.

Strategic Planning:

• Develop and implement a strategic IT plan aligned with organizational goals.
• Stay informed about emerging technologies and industry trends to inform future ERP system enhancements.

Disaster Recovery and Business Continuity:

• Develop and maintain disaster recovery plans for the ERP system.
• Ensure business continuity by implementing robust backup and recovery procedures.

Minimum requirements:

• Proven experience in managing and implementing ERP systems and related IT projects
• Strong project management and leadership skills
• Knowledge of ERP modules, customization, and integration
• Prior work experience on SAP or Microsoft Dynamics will be preferred
• Understanding of data security and compliance requirements
• Excellent communication and interpersonal skills
• Ability to analyze complex issues and provide effective solutions