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  • Posted: Oct 14, 2020
    Deadline: Not specified
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    OPSI Systems provides software solutions and consulting for transport planning and optimization, including: scheduling, routing, management and auditing of vehicle fleets with GPS tracking.OPSI Systems’ products are currently optimizing all aspects of vehicle logistics for a variety of companies, some with small fleets with fewer than 10 vehicles and o...
    Read more about this company


    IT Manager

    Duties and responsibilities

    • Managing the application support, hosting, infrastructure and IT teams, covering both client related and internal aspects
    • Managing all aspects of compliance relating to IT and infrastructure, including POPI and GDPR
    • Assisting directly with technical issues as required, as well as providing technical direction for the teams
    • Assessing and managing team member performance
    • Identifying opportunities for team training and skills advancement
    • Managing and reporting on related costs of: hosting, IT and support
    • Developing and implementing IT, support, hosting and infrastructure policies and best practice guides for the organisation
    • Identifying and acting on opportunities to improve and update software, systems and processes
    • Overseeing regular network security and data security audits
    • Running and sharing regular operations reports with senior staff
    • Providing technical advice to other teams, including implementation, development and sales
    • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
    • Overseeing the support ticketing system and managing escalations from clients and staff members
    • Developing and maintaining an incident response protocol to handle any IT related security or compliance incident

    IT Manager job qualifications and requirements:

    • Information Technology or Computer Science Degree, or 5 years IT management experience
    • 5 years IT/Support experience
    • 3 years IT/Support management experience
    • POPI/compliance qualification or direct experience
    • SaaS and Cloud architecture qualification or experience of great benefit

    Method of Application

    Interested and qualified? Go to Opsi Systems on to apply

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