First National Bank (FNB) South Africa offers dynamic career paths, structured graduate development programs, and continuous on-the-job learning across banking, data science, IT, and client advisory roles
To manage and control resources to provide efficient and cost-effective information systems delivery service to the business
Drive business profitability in the context of cost management through Information system delivery technology solutions and IT Service strategy
Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
Manage IT Service Level Agreements by ensuring cost saving against Investment of delivery return
Develop an IT service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service by developing an IT Service Model
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members by providing input to business requirements
Ensure that client queries are dealt with proactively and accurately
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