IT Superintendent - Networks (Witbank) at Glencore

Job Description

The incumbent in this role is responsible for supporting the Regional IT Manager with VOIP, Video Conference and Network Support.

 Key Responsibilities

• Managing projects and operations by ensuring that SLA’s are achieved and client expectations are met.
• Providing prompt professional support to users, in line with targets and time lines, using the concept of best practices.
• Ensuring IT compliance with global Glencore standards.
• Improving or adjusting IT services to address changing business needs.
• Planning, implementing, and maintaining disaster recovery plans to ensure business continuity. 

Minimum Qualifications

• Relevant Degree in Information Technology.

Minimum Experience

• Minimum 5 Years’ experience in an IT systems infrastructure environment.
• Experience in Service Desk and Telephony systems will be advantageous.
• Experience with Enterprise networks will be advantageous.
• Mining Industry experience will be advantageous.

Behaviour Competencies:

• Ability to take decisive action and assume responsibility for making difficult decisions that affect people and business performance.
• Ability to create shared meaning by clearly and confidently communicating the relevant information to a decision or task, in a verbal format.
• Ability to inspire and foster commitment, pride and trust amongst team members by taking a democratic approach, seeking and valuing contributions and encouraging collaboration.
• Ability to treat diverse groups of people with respect and to effectively employ this diversity to the advantage of the Company.