Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
SSL is one of the pioneering business process outsourcing companies providing contact center services complimenting back end services in Bangladesh. SSL is equipped with state of the art software and hardware to run a full fledged 24x7x365 call center service for valued clients both at local and international level by maintaining world class standard envi...
Read more about this company
Information Technology, Western Cape Cape Town City
IT Support Analyst - Cape Town CBD
IT Support Analyst - Cape Town CBD
Our client, an international retailer, with HO in Cape Town CBD is seeking to employ an IT Support Analyst to join their diverse, fast paced team.
This is a junior to mid support role
The scope of the role will vary between day-to-day tasks (user support, systems administration and maintenance), project driven activities (undertake IT related tasks within larger business projects where required) and IT initiative related activities (such as tasks required to develop the current IT infrastructure).
This role will be responsible for responding to, documenting and resolving service tickets in a timely manner. The IT Support Analyst must have excellent problem solving skills in order to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members or third party service providers.
The Support Analyst will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices, networking- and videoconferencing infrastructure. This position may require independent work, sharing information and assisting others.
Key Responsibilities
Skills and Competencies required
Skills in the following areas are desirable:
Salary – Negotiable depending on experience
Please email CV + Salary Requirements + Recent Photo to Marlene on [email protected]
Ad Visible Until: 29 February 2020
Ref: CT003293/MS
Build your CV for free. Download in different templates.
Join our happy subscribers