Job Openings at Service Solutions Pvt. Ltd. (SSL)

Junior Hotel Receptionist – Woodstock / CAPE TOWN

Junior Hotel Receptionist – Woodstock / CAPE TOWN

• Our client is seeking to employ a Junior Receptionist

Required Qualifications & Experience

• Minimum 1 year Receptionist experience at a 4 or 5 star property required
• Hospitality Diploma an added advantage
• Friendly and warm personality
• Well Groomed
• Excellent Communication Skills
• Own reliable transport would be an advantage
• Regular and on time attendance
• Must be available for shift work
• Clear credit and criminal history, as per our client’s requirements

Salary – Market Related

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External Category Specialist Furniture / Filing C2 – Port Elizabeth / Eastern Cape

Sales and Marketing, Eastern Cape Port Elizabeth

External Sales Representative – Port Elizabeth / Eastern Cape

External Sales Representative  – Port Elizabeth / Eastern Cape  

A vacancy exits for a qualified and experienced Category Specialist Furniture / Filing. The successful candidate will service and expand the rapidly growing customer base through direct selling and support of sales staff in the promotion of our client’s products and services.

Skills & Abilities:

• Good Communication Skills are essential; person must be well spoken and fluent in both English and Afrikaans
• A pleasant and controlled manner of dealing with people at all times
• An enthusiastic, outgoing person who is self-confident, with a positive attitude is desired for this position
• Valid Driver’s License (Code 08) is essential
• Proficient in MS Office with excellent computer skills knowledge
• Must have good telephone skills
• Excellent Customer Service Skills
• Ability to listen and interpret information accurately
• Planning and organising

Experience, qualifications and knowledge:

• Successful candidate must have excellent furniture product knowledge
• Price List Knowledge
• Knowledge on Axapta will be beneficial
• Knowledge of company policy with regards to customer service
• Knowledge of the services the company has to offer
• Knows the general operation of the company
• Knowledge of delivery routes and times
• Good computer skills are essential (Excel, MS Word, etc)
• At least a senior certificate or equivalent qualification
• Clear credit and criminal record – as per our client requirements

Salary – Negotiable depending on experience

Please email CV + Recent Picture + Salary Expectancy to Noelle at [email protected]  or Marlene at [email protected]

Ad Visible Until: 13 March 2020

Ref: CT003312/MS

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Information Technology, Western Cape Cape Town City

IT Support Analyst - Cape Town CBD

IT Support Analyst - Cape Town CBD

Our client, an international retailer, with HO in Cape Town CBD is seeking to employ an IT Support Analyst to join their diverse, fast paced team.

This is a junior to mid support role

The scope of the role will vary between day-to-day tasks (user support, systems administration and maintenance), project driven activities (undertake IT related tasks within larger business projects where required) and IT initiative related activities (such as tasks required to develop the current IT infrastructure).

This role will be responsible for responding to, documenting and resolving service tickets in a timely manner.  The IT Support Analyst must have excellent problem solving skills in order to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members or third party service providers.

The Support Analyst will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices, networking- and videoconferencing infrastructure. This position may require independent work, sharing information and assisting others.

Key Responsibilities

• Provide support service in person, via phone and email as appropriate for SA employees in the following areas: Microsoft suite of products, Laptops, Desktops and Apple products along with other varied hardware and software.
•  Implementing and maintaining the network infrastructure (including wired and wireless devices, routers, switches and firewalls.)
• Implementing and maintaining the local IT infrastructure (Desktops, Laptops, Tablets, Skype for Business phone system, mobile phones and smartphones & MFPs)
•  Perform routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes.
•  Troubleshoot problems by analyzing root causes and evaluating options to resolve.
• Responsible for the creation of detailed user manuals and accurate systems documentation.
• Evaluate future technologies and make recommendations for software and hardware upgrades

Skills and Competencies required

• Strong user support and maintenance skills
• Strong problem-solving ability, able to take direction based on given job duties and responsibilities
• High self-organization skills and ability to prioritize the daily workload
• Ability to take ownership of new technologies adopted by the company
• Ability to manage own work area in the absence of or guidance from the line manager
• Ability to work under pressure to tight timelines and when faced with business-critical system issues
• Ability to manage users’ expectations
• Ability to delegate work to third party infrastructure consultants when required
• Flexible and reliable team member, with the ability to prioritize multiple tasks to demanding deadlines, whilst ensuring high quality standards
• Strong Windows networking skills (TCP/IP, DNS and DHCP)
• Strong understanding of network security and firewalls.
• Skills in the following areas are essential:
  • Active Directory user management
  • Windows 10 or similar client operating systems
  • Client VPN software knowledge
  • Microsoft Office 365 platform and product suites
  • Windows printing & printers
  • Handheld smartphones and tablets

Skills in the following areas are desirable:

• Virtualization (VMWare vSphere/ESX, Hyper-V)
• Cloud experience (Microsoft Azure or similar)
• Microsoft Windows Server Operating Systems

• As per our client’s requirements and as this is a position of honesty and integrity, a clear credit and criminal profile is required

Salary – Negotiable depending on experience

Please email CV + Salary Requirements + Recent Photo to Marlene on [email protected]

Ad Visible Until: 29 February 2020

Ref: CT003293/MS