Current Jobs at Shoprite Group of Companies

Job Objectives

The main objectives are to:

• Ensure sufficient stock is available for sales purposes.
• Manage the stock-taking process.
• Resolve customer complaints regarding stock.
• Keep accurate record of all stock movement and stock related activities.

Qualifications

• Matric

Experience

• Experience in retail environment is preferred

Knowledge and Skills

• Customer service skills
• Communication skills
• Time management skills
• Organisational skills

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Job Objectives

• Ensure the circulation of Viabilities and refer to relevent person for sign off.
• Ensure all mails and letters are attend to.
• Keep the attendance register up to date.
• Coordinate & gather information for license applications on behalf of consultatnts.
• Open accounts for new stores when the appropriate license is received.
• Ensure stationary and kitchen supplies are available when needed.
• Capture the informantion of new stores on Jira to start the store openings process.
• Ensure the circulation of Resolutions for license applications.
• Ensure that all stores and relevant parties receive information on renewals.
• Keep the online drive up to date.
• Handle expense claims when needed.
• Ensure orders are send to consultants for applications.
• Organise events/food distribution for the Eastern Cape Social Responsability project.
• Timeously resolve all administrative issues

Qualifications

• Grade 12 certificate – (essential). 
• Diploma in general administration – (preferred)

Experience

• +2 years’ experience in an administration role with good exposure and knowledge of general administration office practices, tools and processes. 

Knowledge and Skills

• Strong level of proficiency with MS Office (Outlook, Excel, Word, PowerPoint) – (essential).

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Job Objectives

• Collaborate with the Group Internal Audit Executive to develop and implement the Group Internal Audit (GIA) Financial Services (FS) audit strategy aligned with the Shoprite Group’s objectives, top risks, and business initiatives.
• Ensure timely and efficient planning and execution of the Annual Audit Plan approved by the Audit and Risk Committee (ARC)
• Support the reporting on the overall effectiveness of the governance, risk, and internal control framework of the Group
• Apply judgement to provide an overall audit opinion on the system of internal financial controls as it relates to the impacted compliance risks.
• Analyse and interpret audit outcomes to provide valuable insights and recommendations for improvement.
• Provide valuable insights from the outcomes of internal audit work to stakeholders. • Facilitate Risk and Control workshops with the
• Auditees to enhance understanding and collaboration.
• Develop and maintain relationships with business and key stakeholders to ensure robustness and completeness of audit coverage and contribute at an insight generator/trusted advisor to business to enhance assurance provided of the control environment.
• Contribute to the development of a 12-month rolling audit plan using a risk-based methodology, taking into consideration specific business strategic focus areas, regulatory requirements pertaining to internal audit, as well as including any risks or control concerns identified by management and the ARC.
• Implement a robust process to follow-up agreed management actions to control weaknesses/deficiencies identified by audit reviews.
• Maintain an open and constructive relationship with key executives, stakeholders as well as second line risk functions across the Group by providing value added services and sharing information regarding the compliance coverage plan.
• Contribute to the enhancement of audit methodologies and techniques; ensure due professional care in line with the requirements of the
• International Professional Practices Framework (IPPF) and ethical business practices 
• Remain current with auditing best practice and applicable professional and industry matters.

Qualifications

• Minimum of a Bachelor’s Degree in Banking, Finance and Accountant or a related field

Experience

• +7 years banking risk and or audit experience in Financial Services – and at least 3 years spent in a Senior Manager role
• Certified Internal Auditor (CIA) / Chartered Accountant (South Africa).

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Job Objectives

• Ensure accurate registration of new claims.
• Authorise Claims within Mandate allocated.
• Correspond with brokers, assessors, Attorneys, Insurers etc.
• Adhere to company SLAs.
• Attend to all queries related to claims. 
• Maintain correct correspondence: hard copies & e-mail.
• Coordinate the team within claims and the company.
• Verify and analyse data used in settling claims to ensure that claims are valid and that settlements are made according to company practices, policy wording and procedures and pro-active managing of claim.
• Validate claims and premiums, appoint assessors and authorise or reject claims according to Policy Wording.
• Process payment of claim, finalizing claim, estimate reviews and ensure diary management.
• Conduct Ad Hoc Claims projects on instruction from Management.
• Be accountable for the end-to-end finalisation of the claim.
• At times. assume responsibility to manage the process and resolve any conflict by negotiation, settlement and finalization.
• Maintain a high degree of professionalism when engaging with clients. 

Qualifications

• Relevant Bachelor’s degree would be essential (B.Proc /B.A Law/ L.L.B/ not excluding other) 
• Insurance Institute Exams (will be to the candidate’s advantage) 

Experience

• Minimum 5 Years Insurance Claims Experience 
• RE5 Qualification (advantage) 

Knowledge and Skills

• Computer Literacy: Microsoft Office 365- proficiency in Word, Excel, PowerPoint and Microsoft Outlook

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Job Objectives

• Collaborate with the Group Internal Audit Executive in formulating and implementing the GIA IT 
• strategy aligned with the Shoprite Group’s overarching strategy, key risks, and business initiatives.Plan, execute, and report on IT audits in accordance with industry standards and regulatory requirements.
• Assess the design and operating effectiveness of IT controls across various platforms, applications, and systems.
• Identify IT risks and vulnerabilities and recommend practical solutions to mitigate these.
• Develop audit programs, test procedures, and methodologies to address IT-related risks and control objectives;
• Implement effective and efficient audit processes to ensure that audit processes are optimised and comply with regulatory and corporate governance expectations of internal audit functions.
• Support the reporting on the overall effectiveness of the governance, risk and internal control framework of the Group;
• Develop and maintain relationships with business and key stakeholders to ensure robustness and completeness of audit coverage and contribute at an insight generator/trusted advisor to business to enhance assurance provided of the control environment;
• Contribute to the development of a 12-month rolling audit plan using a risk-based methodology, taking into consideration specific business strategic focus areas, regulatory requirements pertaining to internal audit, as well as including any risks or control concerns identified by management and the ARC;
• Collaborate with stakeholders to communicate audit findings, provide insights, and drive remediation efforts;
• Stay abreast of emerging technologies, cybersecurity threats, and regulatory changes affecting IT audit practices;
• Be an active participant in driving Combined Assurance in the IT universe;
• Develop and maintain relationships with business and key stakeholders to ensure robustness and completeness of audit coverage and contribute at an insight generator/trusted advisor to business to enhance assurance provided of the control environment; and Manage performance and development of direct reports to reach business goals effectively. 

Qualifications

• Minimum of a Bachelor's degree in Information Systems, Computer Science, or related field
• Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), or other relevant certifications preferre

Experience

• +7 years’ experience in IT auditing, risk management, or cybersecurity – and at least 3 years spent in a Senior Manager role
• Strong understanding of IT governance frameworks, control frameworks, and regulatory requirements (e.g., NIST, ISO, COBIT)
• Proficiency in conducting technical IT audits
• Excellent communication, analytical and problem-solving skills.

Knowledge and Skills

• Analytical Thinking - Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system.
• Communication Skill - Communicates effectively through well-structured, clear, and concise writing, avoiding unnecessary jargon and tailoring information to meet the needs of the intended audience. 
• Articulates ideas fluently and clearly, confidently delivering presentations while responding adeptly to audience feedback and projecting credibility.
• Planning and organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
• Leadership - Provides others with a clear direction; motivates and empowers others; recruits staff of a high calibre; provides staff with development opportunities and coaching; sets appropriate standards of behaviour. 
• Ethical Standards - Adhering to principles and values - Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organisational and individual responsibility towards the community and the environment.
• Coping with pressures and setbacks - Maintains a positive outlook at work; works productively in a pressurised environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life.
• Deciding and Initiating - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks

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Job Objectives

Our ideal candidate will be adept at

• Managing sales performance of the branch
• Controlling all stock management functions within the branch
• Manage all branch staff effectively
• Provide excellent customer service
• Control all cash management activities within the branch
• Report on all branch activities and relevant data
• Contribute meaningfully towards the regional budgeting process
• Implement daily management controls.
• People Management & Training

Qualifications

• Matric essential
• Retail Management Diploma would be a serious advantage

Experience

• Proven Retail Furniture environment experience - 1 year minimum
• People Management Experience - 3 years minimum
• Managing successful teams of Sales Representatives - 3 years minimum

Knowledge and Skills

• Retail systems and reports
• Computer literacy
• Understanding of how stock systems work
• Interested in household appliances and furniture

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Job Objectives

Employee Centric Delivery

• Providing administrative support across relevant People function according to People policies and procedures.
• Adhering to legislative as required by the functional role.
• Escalating concerns or challenges immediately to ensure an efficient flow of work is maintained.
• Co-ordinating the resolution of queries related to the relevant People function, often communicating on behalf of others and delivering messages to third parties.
• Compiling and updating documents as required.
• Capturing, loading and processing relevant documents.
• Maintaining filing and recording all required administration on systems for reference and auditing purposes.
• Making use of official templates and systems for correspondence, memo and related administrative activities.
• Updating and maintaining People data in accordance with data standards.
• Conducting general office and/or functional specific administration.
• Capturing and managing orders in the relevant systems where relevant within the function.
• Receiving stationery and supplying stationery as per order within the People function.
• Maintaining stock levels and timeously place orders when required and relevant within the function.
• Liaising with external third parties if required in terms of the People processes within functional area.
• Ongoing screening of incoming correspondence and addressing according to level of priority for and within the relevant People function. Participating in projects and other adhoc activities like orientating new employees within the first week of joining, compiling lists of stakeholders etc.
• Ensuring work is completed according to the sequence required and agreed prioritization.
• Liaise with third party service providers.
• Submitting of invoices for payment.
• Preparation of travel claims for payments.
• Booking of accommodation for Learners and Trainers

People (Self, Team & Organizational)

• Participating in and aligning with the People team to deliver solutions and services to the business.  
• Participating in various team activities that foster an innovative, agile and employee centric culture where employees are supported, empowered and valued.  
• Participating in various team activities that foster a wellness culture to ensure that the team mentally, physically and emotionally feels supported.  
• Participating in the enablement of a culture of open and transparent communication within the team.

Financial, Reporting & BI

• Ensuring accuracy in data input and relevant reports as applicable to the functional area.
• Using official data sources to inform administrative outputs.
• Assisting with compiling basic reports for input to broader People requirements.
• Consolidating basic costs or data as required by the functional area.

Governance & Compliance

• Ensuring compliance with relevant labour relations frameworks and legislation.  
• Ensuring compliance to organizational and legislative governance frameworks and standards including the H&S requirements and POPI Act. 
• Managing the identification and mitigation of functional team and administrative risks.    

Future-Fit  

• Participating in the integration and effective flow of work with other service areas and business. 
• Identifying opportunities for continuous improvement in administrative delivery services. 
• Suggesting or sharing ideas related to relevant administrative functional technology requirements where required.

Qualifications

• Diploma in Administration or equivalent - (beneficial).
• Grade 12, National Senior Certificate - (essential).

Experience

• +2 Years’ experience in an administrative role with exposure to Training Delivery - (essential).
• Experience within the FMCG, retail sector or similar - (preferred).
• Previous training experience as a Trainer.

Knowledge and Skills

• Prior working experience with Learnership/ Skills Programs - (preferred).
• Experience with SETA processes - (preferred).
• Knowledge of SAP - (preferred).