IT Support Intern (12 Months) at Westin Hotels & Resorts

• We are looking for a motivated and self-driven Information Technology (IT) Intern to join Westin Cape Town Hotel team. The IT Intern will support our in-house IT department in providing technical assistance, maintaining computer systems, and configuring hardware and software. This is a fantastic opportunity for someone interested in gaining hands-on experience in IT support within a dynamic hospitality environment.

IT Support Intern duties and responsibilities

• Provide first-level IT support for users.
• Provide technical assistance to staff and customers on hardware and software-related issues
• Install, configure, and troubleshoot computer systems, hardware, and software
• Set up and maintain computers, peripherals, and other networked devices. 
• Follow established procedures and processes for computer maintenance
• Provide training and support to team members on the use of computer systems and software

IT Support Intern Requirements and Qualifications

• National Diploma in IT or Bachelor’s degree in Information Technology, Computer Science, or related field.
• Basic knowledge of computer systems and software.
• Basic knowledge of network and system security.
• Familiarity with hardware and software installation.
• Basic problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Able to work independently at times under supervision and as part of a team
• Able to learn quickly and adapt to changing technology.

Benefits:

• Gain hands-on experience in a professional IT environment.
• Exposure to various technologies and troubleshooting techniques.
• Mentorship from experienced IT professionals.