IT Support Technician at Belmond Mount Nelson Hotel

Primary Responsibilities Include:

• Resolve all assigned support tickets.
• Assist the management of I.T. in systems risk and compliance alignment
• Assist all guests with technical issues relating to connecting to or using Internet facilities in the hotel.
• Control wastage and take responsibility for the economy of all utilities and resources.
• Ensure that backups are working, and that servers and services are running.

Requirements

What You Bring:

• Good understanding of basic network protocols such as TCP/IP, DNS, FTP and SMTP.
• An understanding of networking and desktop technology, and also in room technology such as TVs, IP telephony etc. would be beneficial
• Ability to interact and communicate on all levels.