IT Support Technician at SydSen Recruit

Qualifications required:

• A+ and/or N+ certification, IT Diploma/ Degree.
• Windows Server Platform qualification and knowledge including Active Directory / DHCP server / DNS server / Group Policies.
• Virtual Environment Knowledge – VMWare / Hyper-V.
• SQL Database knowledge: MicroSoft Azure, Amazon.
• Microsoft BI / power APPs is an added advantage.
• CCTV IP Hardware and Software is an added advantage.
• ESET Antivirus.
• Mikrotik / Winbox Configuration

Other requirements:

• Between 3 - 5 years’ experience in relevant IT field.
• Ability to work under pressure with attention to detail.
• The ability to work with minimal supervision.
• Problem solving/troubleshooting skills.
• Ability to think proactively and have a strong dynamic approach.
• Good interpersonal skills.
• Ability to exercise good judgement and protecting confidential information.
• Valid driver’s license code 8 (essential) Must be willing to travel.
• Must be willing to work after hours / standby / weekends if need be.
• Must reside in George/ surrounding area

Duties and Responsibilities:

• Responsible for maintaining all aspects of the office's network systems.
• Responsible for all IT support - new systems, software, and hardware upgrades.
• Fault finding, troubleshooting, and resolving software / hardware issues.
• Ensuring that laptops and desktops are set up accordingly with all the necessary applications.
• Setting up printing access as well as Wi-Fi access points.
• Guest Network Wi-Fi access.
• Conduct daily IT operations and preventative maintenance.
• Responsible for Cable management / network infrastructure / Wifi Infrastructure / VPN.
• Responsible for monitoring and protecting networks from viruses and malware.
• Responsible for NAS storage / backups / database recoveries.
• Software license monitoring.