IT Talent Acquisition Specialist at Santam Insurance

What will you do?

This exciting opportunity is available within People and Transformation, Human Resources based at Sandton offices.

The role is responsible for the development of talent acquisition initiatives as part of the centre of excellence’s strategic operating plan, as well as the management of Talent Acquisition specific process and practices to ensure best practices in the acquisition discipline, specifically for of the Business Information and Technology Solutions (BITS) business.

What will make you successful in this role?

Develop sourcing strategies in alignment with the business strategic priorities to ensure Santam remains competitive with market best practices 

• Specific and specialized sourcing initiatives, recruiting marketing channel development specific to e-commerce, strategic job board management, digital and non-digital employment marketing, comprehensive recruitment campaign planning, talent planning, talent mapping, etc. 

• Remain abreast of and analyse industry trends on information technology talent attraction strategies and advise business regarding the impact on the organization’s ability to attract talent in this field

• Consult on the design and delivery of employer branding initiatives to create awareness on opportunities in the BITS business and position Santam as an employer of choice

• Consult on the development and implementation of digital social media sourcing campaigns

• Conducting research on competitors, building industry networks, attending industry specific events, job fairs, partnering with labour agencies and tapping into global networks

• Provide support to the Head of Talent Acquisition and Talent Lead in the sourcing and acquisition of scarce and critical skills at manager and above levels.

Manage and drive Talent Acquisition Pipelines for Critical and Scarce Skills in BITS

• Engage with Business, HRBP’s and Leads to understand critical, scarce and future hiring needs in the BITS business unit

• Develop sourcing campaigns to attract talent for critical and scarce skills e.g. Print, Job Portals, LinkedIn, Social Media, Seminars, Networking, Hackathon

• Identify future talent needs and proactively recruiting and sourcing; develop talent pool, pipeline or social engagements. (Recruitment in advance of need)

Talent Reporting and Analytics 

Provide recruitment counsel and guidance to hiring managers and HR professionals with hiring and employment data. Develop specialised or competitive intelligence and research in regards to talent acquisition in the industry

• Prepare relevant talent analytics which informs talent initiatives and assists with decision making

• Track ROI on Talent Acquisition, attraction and recruitment initiatives

• Determine with the Talent Acquisition Lead what metrics are relevant and ensure that data is collected and captured to measure performance against metrics

• Manage and update Talent Acquisition Scorecard and vacancy tracker for the business to enable monitoring of performance against sourcing plan for the Head of Talent Acquisition

Develop relationships and manage Service Level Agreements with stakeholders

• Build and maintain relationship and service levels with internal and external partners 

Onboarding of all new employees

• Manage and ensure the co-ordination of the Santam new employee orientation 

• Manage On-Boarding Framework Implementation plan 

• Develop, manage and implement the Santam on-boarding framework in alignment with best practice

Ad-hoc Projects

• Development, support and Implementation of Talent Acquisition initiatives as per business need 

Qualifications and Experience

• B-Degree in HR/Industrial Psychology or related field of study or an equivalent NQF level 7 qualification

• Extensive experience in managing a talent acquisition portfolio as a tech recruiter and exposure to Analytics and Digital Transformation

• Experience in direct headhunting/sourcing from a large corporate, combined with previous agency experience

Knowledge

• Knowledge of the talent management value chain with in-depth demonstrated knowledge of the talent acquisition lever

• Knowledge of recruitment and selection techniques and requirements, the company’s selection guidelines, and South African laws regarding employment practices

• Display knowledge of principles and procedures for recruitment, selection, training, compensation and benefits, labour relations and negotiation, and personnel information systems

• Exhibit knowledge of hiring practices, behavioural-based interview techniques, tracking processes for applicants and open positions, and recruiting metrics

• Exhibit knowledge of the organisation’s recruiting policy, procedures, and databases

• Awareness of FAIS accreditation requirements and governance process is advantageous

• Labour Relations Act, Employment Equity Act, Basic Conditions of Employment Act.

• Experience with online tools and platforms.

• Experience with creating candidate pipelines

• Experience in successful hiring to meet business needs

• Experience with applicant tracking systems and sourcing channel tools

• Experience in proactive enticement

• Deep understanding of talent acquisition

• Understanding of recruitment processes and tools

• Knowledge of recruitment system capabilities

Skills

• Strong written and verbal communication skills

• Influencing skills 

• Ability to work as part of a team as well as independently or in a matrix structure

• Good organisational and time management skills

• Ability to multitask and meet deadlines

• Attention to detail / accuracy

• Ability to handle large volumes of queries

• Portray administrative and documentation skills, detail-orientation, and a proficiency with reporting tools and databases

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently

About The Company

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. 

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. 

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.