Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Deloitte is one of the country's leading professional services firms in Southern Africa, and is dedicated to assisting companies succeed in the business environment- whether it be through our tax, audit, consulting or financial advisory services. At Deloitte, we understand that solutions are not just a static one dimensional report, but rather, an integrated...
About the Division
As Africa Technology Services (ATS), our objective is to provide the firm and our people with the means, knowledge and technical support to fulfil our professional responsibilities. The ATS division serves as a support function at Deloitte and is comprised of the following teams:
- PMO – Project Management Office
- BMS – Business Management Services
- SAP – Systems, Applications and Products
- IAAS - Infrastructure as a service
- BSASI – ATS Business Analysis
- CAD - Centre of Application Development
- USS – User Support Services
We are committed to empowering the firm by establishing an environment of continuous learning, challenging experiences, and enriching career opportunities. We are connected by a collaborative culture that fosters integrity, outstanding value, and strength from cultural diversity.
What impact will you make?
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.
Job Description
Main Purpose
- To assist with software refresh on computer workstations to Windows 10 21h2 with O365
- To support the business with self-initiated software upgrades
- To perform software upgrades on computers to a schedule and checklist
- To check, unpack, prepare, upgrade, and replace end-of-life hardware
- Provide ad hoc IT support and troubleshooting
- Under supervision, to ensure quality assurance throughout the migration process
Beneficial Job relevant skill set
- Tech Savvy
- Good troubleshooting skills
- Passionate about technology
- Windows and Office technical skill
- Computer Hardware skills
Qualifications
Minimum qualifications
- Studying towards an IT quantification
Minimum experience
- No experience required for Internship
Desired qualifications
- IT Diploma, 3-year qualification with A+ CompTIA (International)
Additional Information
Technical Competencies
- Basic technical knowledge in Cloud termenology and operating system
- Working knowledge of networks, IT infrastructure and applications
Behavioural Competencies
- Good communication skills, both written and verbal
- Problem solving ability
- Interpersonal and relationship building skills
- Client delivery focus
- Adaptable
- Focus on quality and awareness of risk
- Desire to develop self
- Business acumen
Leadership Capabilities
- Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
- Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
- Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders, towards the achievement of the firm’s pipeline and revenue targets.
- Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction
- Talent development - Develops high-performing people and teams through challenging and meaningful opportunities
Professional Capabilities
- Knows the business and industry - Knows how member firm business works and keeps up-to-date on industry activities, marketplace trends and leading practices
- Manages to results - Takes responsibility for assigned areas and contributes to the successful realization of common goals
- Manages and executes projects - Prepares and manages work plans to ensure efficient and timely completion of work
- Solves problems - Identifies and solves problems objectively using analysis, experience and judgment
- Manages quality and risk - Understands and applies quality assurance and risk management procedures in all areas of work performed
- Manages change and ambiguity - Is adaptive and flexible in the face of change and ambiguity
Note:
The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.
At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.
Gmail
Yahoomail