Java Developer at Irdeto

The Role: Customer Support and Integration Engineer 

• In this customer-facing role, you as a Customer Support and Integration Engineer will work in a team responsible for creating, deploying, and supporting cost-effective solutions and services for B2B customers to manage and protect media content.  
• The successful candidate has strong technical capabilities, will thrive in a fast-paced high energy environment, is proactive and passionate about delivering world-class deployment and support services to customers; and will work closely with Irdeto Service delivery teams and other key stakeholders within Irdeto, our partners and customers and ensure a high level of customer satisfaction. 

How you can add value to the team:

• Other testing activities: system characterization, usability, performance and regression testing 
• Estimation and planning 
• Research functionality and implementation of current and future testing techniques and technologies 
• Participate in departmental improvement and innovation processes to deliver projects that enhance project/department performance to enable positive business results 

Knowledge and Skills we hope you bring: 

• University degree or equivalent education in a related technical field. 
• 4+ years of relevant experience in delivering and supporting mission critical systems in complex software, services and solution B2B environments. 
• Experienced in integrating and supporting OTT / Broadband solutions. 
• Knowledge and experience in the areas of: Content Management systems and workflows (jBPM workflow management). Adaptive Streaming (Smooth Streaming, HLS, MPEG-DASH etc.), DRM technologies (Microsoft PlayReady, Apple FairPlay etc.); iOS / Android apps and devices are a plus. 
• Familiar with XML, XSLT, HTML, HTTP, NFS, SAN, FTP etc. 
• Programming skills in Java and C#; Windows and Linux system administration skills.
• Hosted and cloud-based service experience is a plus. 
• Strong analysis and problem solving skills, and proven ability in delivering exceptional customer experience in an external facing role. 
• Characteristics: Positive, highly motivated, “can-do” attitude. 
• Key contributor, willing to go the extra mile to achieve desired results. 
• Strong, professional interpersonal and communication skills (English). 

Technologies used: 

• Java, jBPM, Elipse IDE, C#, Microsoft Visual Studio, MySQL, SQL Server, Windows Server, CentOS, git, Widevine, PlayReady, XML, XSLT 

Attitude Requirements: 

• Must be a fast learner. Be able to come up to speed on new applications and technology in a very short amount of time. 
• Must be detail-oriented, with strong analytical and problem-solving skills. 
• High degree of self-motivation. Must be able to plan and execute work both independently and as a team member. 
• Ability to function effectively in a multicultural team environment.