JHB - DC Health Training Specialist - 1DP Sandton at Discovery Limited

Areas of responsibility may include- but is not limited to

• Researching and sourcing external /internal training programs and providers to meet the Central Service Team and Integrated Business Solutions training needs. Presenting and sharing data driven insights in a meaningful way, to inform strategy.
• Conducting each component of the training cycle within the business units i.e., Training Needs Analysis, and Design, Develop, Delivery, Assessment and Measurement, People Performance Enhancement, as well as protocol updates.
• Design, develop, deliver, and update customized training interventions that meet business needs.
• Identify knowledge and skills gap within the Central Service Team and Integrated Business Solutions business units, and planning, designing, and conducting training interventions that close the gaps.
• Development of existing and new staff in the area.
• Increase the skills levels of the business unit through targeted training interventions, including coaching.
• Deliver training sessions.
• Schedule and plan learning sessions in accordance with business unit requirements.
• Conduct formal preparation for training.
• Provide learners with practical application opportunities. (Practical application during and post training)
• Provide Formative and Summative assessment feedback. (Feedback on any assessments or developmental areas picked up on assessments / QA reports)
• Complete all required administration. (stats reaction evaluation / training utilization) Evaluate Training interventions.
• Obtain a completed reaction evaluation form from all learners.
• Measure impact of learning intervention
• Maintain accurate and complete training and assessment records.
• Provide timely and regular feedback to management and team leaders on training, coaching, induction, trends identified, training needs.

Personal Attributes and Skills

• Smart Creative “out of the box thinking.”
• Ability to work in a flexible and changing environment.
• Ability to work under pressure, driven to excel.
• Outstanding communication skills
• Assertiveness and resilience
• Innovation and initiative
• Analytical thinking and decision-making abilities.
• Highly structured and action oriented
• Elevated level of attention to detail, resilience, enthusiasm, energy and drive
• A team player who can work alone when required and without supervision.
• Ethical and able to maintain confidentiality and manage boundaries.
• Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organisation. Relates well to people at all levels. Uses humour appropriately to enhance relationships with others.
• Speaks clearly and fluently. Expresses opinions, information, and key points of an argument clearly.
• Makes presentations and undertakes public speaking with skill and confidence.
• Responds quickly to the needs of an audience and to their reactions and feedback.
• Projects credibility.

Qualifications & Experience         

• 6 months SSM above 100%
• At least 1 year experience in current skill as a permanent employee
• SME Experience - Advantageous
• Dual or multiskilled - Advantageous
• Training experience - Advantageous