Job Card Clerk (Equipment) at Senwes

Duties and Responsibilities

Effective Processing of Job Cards:

• Generate job cards for agricultural equipment scheduled for servicing or repairs, ensuring accurate information is included.
• Initiate job cards per the Workshop Manager's directives, including member cards, claims, and fleet maintenance records.
• Oversee repair tasks by technicians, meticulously documenting activities for tracking and reporting.
• Input equipment details, customer information, and maintenance records into the database.
• Log hours worked, including kilometres, travel time, and labour hours, into the job card system.
• Continuously update job cards to reflect changes in equipment status, customer requests, or technician notes.
• Facilitate communication between technicians and service managers, providing clear and complete job card information.
• Act as a liaison between customers and technicians to clarify instructions or gather additional details when necessary.
• Verify that all tasks are completed before closing job cards and address any discrepancies.
• Maintain communication with customers to update them on equipment status, estimated completion times, and any additional service requirements.
• Ensure job card processes comply with industry regulations and safety standards.
• Suggest and implement improvements to enhance job card efficiency.

Administrative Task Execution:

• Generate reports on completed jobs, outstanding tasks, and service histories.
• Check and work through various reports, ensuring accuracy and completeness.
• Log and manage claim reports, ensuring proper distribution to relevant stakeholders.
• Archive and store job cards and related documents for easy access.
• Maintain accurate filing systems to comply with record-keeping standards.
• Assist with inventory records related to equipment parts and materials.
• Regularly update job card and claims registers with accurate information.
• Assist with ad hoc administrative tasks and handle inquiries effectively.

Requirements

• National Senior Certificate
• Code 8 driver’s license
• 1-2 years of administrative experience (agricultural equipment industry preferred)
• Basic knowledge of agricultural equipment and maintenance