Junior Claims Administrator at Fidelity Services Group

• The above position is vacant at Midrand, reporting to the CIT Claims Manager.

Key Performance Areas: (not totally inclusive):

• Receipt of all CIT investigation dockets.
• Accurate data keeping of all CIT investigation dockets
• Constant communication with branches to address any claim queries or problems that the branches may need assistance with.
• Accurate updating of all the CIT investigation dockets on the ICBM system
• Closing of the CIT claim files on ICBM.
• Filing of all documents in all the CIT claim files.
• Forward correspondence to Branches requesting outstanding documents and information.
• Distribution of weekly CIT claims report.
• Assisting Management with duties as requested
• Assisting and resolving of client and Branch queries relating to the Department
• General office duties

Minimum Requirements:

• Minimum Matric Certificate and /or relevant post Matric qualifications.
• Claims and insurance experience would be an advantage.
• Proficiency in MS Word/Excel/PowerPoint is essential.
• Accuracy and high methodical working methods are required.
• Ability to liaise professionally with personnel at all levels.
• Ability to work without supervision, under pressure and meet deadlines.
• Previous experience in the security environment would be an advantage

Other Personality Attributes:

• Strong interpersonal and communication skills with diplomacy and tact and ability to interact effectively at all levels
• Should be able to work independently, proactively and use initiative
• Ability to work under pressure and meet deadlines
• Accuracy and high methodical working methods are required
• Ability to maintain confidentiality and handle office matters with utmost professionalism
• Computer literacy - Excel, Word, Outlook.
• Own transport essential.
• Presentable

Core Competencies:

• Organization skills
• Good communication skills
• Strong administration skills
• Strong interpersonal skills

Deadline:26th March,2026