Junior Key Accounts Manager | East London at Interwaste Holdings Limited

Role Overview

• Developing a solid and trusting relationship between major key clients and company. Developing a complete understanding of key account needs. Implements and monitors negotiated contracts on a national and local level. Liaises with marketing and sales departments to co-ordinate the implementation of contracts. Establishes contact with industry policymakers and influencers. Participates and contributes to company pricing and activity policy through a market intelligence guide.

Key Responsibilities 

Customer Liaison

• Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
• Building and maintaining strong relationships with key stakeholders across multiple client organizations to reach higher revenue targets.
• Analyse industry trends and provide valuable insights and recommendations to customers.
• Negotiating variations in price, delivery and specifications.
• Advice and service to customers on “one stop” service provision and facilitating this process.
• Conduct regular business reviews to assess satisfaction levels and present new solutions.
• Gaining a clear understanding of customers and businesses requirements.
• Feeding future trends back to management.
• Understand customer’s objectives, and industry trends to identify and capitalize on growth opportunities.

Sales

• Acquisition of new business and adhoc work in line with sales strategies.
• Meeting sales revenue targets and performance measures monthly.
• Monthly revenue and activity reports.
• Develop and manage a viable pipeline in line with revenue targets.
• Pricing and profitability assessment of new and existing contracts.
• All Quotations will be generated on existing systems.
• Contract negotiations.
• Implementing annual price increases.
• Tender submissions.
• Contract renewals.

Communication and Feedback

• Build and maintain strong client relationship with the client.
• Regular communication with the client.
• Understand and manage the needs of the client.

Desired Experience & Qualification

• 3 – 5 Years Sales Experience
• 3-5 Years experience in waste management or related industry will be advantageous
• Tertiary education would be advantageous
• Excellent Proficiency ability in Microsoft Office
• Valid driver’s license
• Own transport and flexibility to travel