Junior Operations Manager - Howard Centre at Growthpoint Properties

Key Performance Areas

Financial Management

• To prepare, manage and load the technical budget (Capex and R&M) including forecasts and budget variance reports.
• To prepare required technical and financial reports and feedback  to management.

Building Maintenance & Asset control

• To set and implement planned/preventative/emergency maintenance in conjunction with the Property and Portfolio Managers, as well as disaster and emergency planning
• To ensure that life cycle planning and preventative maintenance plans over a 3, 5 and 10-year period are set for properties under management
• To ensure effective asset control by setting and managing the asset register
• To contribute to the SLA’s for approved service providers in conjunction with the Procurement team
• To ensure that compliance is maintained with building and statutory regulations
• To manage and respond timeously to technical complaints and queries received by clients, and identify trends in complaints
• To manage the relationship with the tenants, including tenant installations and asserting budgetary control
• To conduct inspections, including technical, housekeeping, service contract and Take on and take back inspections
• Set and implement planned/preventative/emergency maintenance in conjunction with the Operations Manager 
• Implement energy savings programs, environmental and sustainability methodology in the portfolio in conjunction with the Facilities Manager 
• Set and coordinate service level agreements for approved service providers in conjunction with the Operations Manager and the Procurement team 
• Manage tenant installations including monitoring of their implementation and assert budgetary control - this includes induction of external contractors onto our sites and ensuring that our health and safety standards are adhered to at all times 
• Manage contract staff and resources as required - this includes providing a set scope of responsibilities for the Handymen under your guidance 
• Monitor the quality of services rendered by suppliers 
• Carry-out regular building inspections 
• Monitor and report on deliverables from service providers with appropriate consideration given to deadlines being met and budget constraints 
• To manage and coordinate staff activities and deliverables, implementing work schedules and effectively using the company performance and development management system
• Management of tenant parking bays.
• To stay abreast of changing technical market trends

Risk Management

• Ensure that occupational health and safety standards and other relevant statutory regulations on all sites are adhered to – fire system testing, equipment servicing, signage, equipment registers etc. 
• Ensure that compliance is maintained with building and statutory regulations.

Requirements
Education

• A Diploma or Degree in Mechanical/ Electrical or Qualified tradesmen (electrician, plumber, boilermaker, etc.)or a certificate in facilities management. 
• Engineering/ Building Science/ Construction and Facilities Management. 

Experience

• Minimum 1 - 3 years of Property or Built Environment experience within a Retail shopping centre environment. 
• Experience with Solar installations and Generators.
• Experience in working with Local Economic Development or Business Forums.