Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,400 hotels in operation and under development in 120 countries. Its signature service philosophy is Every Moment Matters.
Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals...
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Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
We are currently seeking a Service Manager to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.
As the Service Manager, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.
Our Service Managers love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
You will supervise our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level
You will exude patience, empathy and have the personality to host the show
As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
Qualifications
Flexibility and a positive, Yes I Can! Attitude
An eye for detail
Is a creative problem-solver
Passionate about creating extraordinary service
Ability to work as part of a team to ensure guest satisfaction
Strong verbal communication skills
Likes having fun at work
Experience in a similar position is beneficial but not essential
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