Junior Revenue Operations Analyst - Sandton at Catch

Job Description

Key responsibilities:

• HubSpot Administration
• Day-to-day HubSpot admin support for Sales/Leads team
• Troubleshoot issues: deal movement/stages, ownership, routing, duplicates, associations.
• Maintain data hygiene: properties, required fields, pipeline/stage consistency
• Build/maintain sales automations using HubSpot workflows/Power Automate flows.
• Build/maintain reports and dashboards (pipeline visibility, activity tracking)

Sales Support & Governance

• Handle ad hoc HubSpot questions and requests from the sales team
• Manage lead/deal queries in a consistent, evidence-based way
• Review and approve/decline extension requests based on documented traction and activity evidence
• Escalate or log bugs/issues and coordinate resolution where needed

ICP & List Building Support

• Learn the company's value proposition + ICPs to support lead targeting
• Assist Leads team with building and validating lists of “good fit” companies
• Apply structured criteria (fit signals, segmentation, notes) and keep lists clean/import-ready

Excel + AI-Enabled Ops

• Use Excel/Sheets for cleaning and analysing lists (pivots, lookups, deduping, formatting)
• Leverage AI tools to accelerate research, summarise findings, and support list development (with accuracy checks)

Preferred Skills and competencies:

• Excellent analytical, critical thinking and problem solving abilities
• Clear and effective communication skills
• Excellent time management skills and ability to prioritise work
• Curious about sales process and motivated by helping sales teams perform better

Qualifications and experience:

• Bachelor's degree, business management, systems analysis, computer science
• 2-3 years of experience, preferably in a CRM administration role or sales
• HubSpot experience advantageous
• Exposure to B2B sales funnels, lead routing rules and basic RevOps reporting advantageous
• Experience with lead research/list building, enrichment, or segmentation advantageous
• Experience with BI tools like PowerBi advantageous