Parts Sales Representative (VR 40) at Werkie

The Role

• As a Parts Sales Representative, you will be the face of the parts department — assisting customers in identifying the correct parts, advising on maintenance solutions and ensuring a smooth and professional purchasing experience.
• You will play a key role in maintaining inventory accuracy, handling returns, processing orders and supporting overall branch operations.
• This role is ideal for someone who is technically curious, sales-driven and enjoys working in a structured, fast-paced retail and technical environment.

Key Responsibilities

Customer Sales & Service

• Welcome and assist customers entering the store
• Identify and source correct engine or electrical parts
• Provide product knowledge, maintenance advice and usage guidance
• Handle dissatisfied customers professionally and find practical solutions to maintain long-term business relationships
• Deliver outstanding customer service at all times
• Inventory & Stock Control
• Assist with inventory management and ensure correct stocking and display of parts
• Inspect returned parts for defects and process accordingly
• Participate in receiving shipments and dispatching customer orders
• Accurately document all incoming and outgoing inventory

 Administration & Systems

• Update customer information in the system
• Process orders efficiently and accurately
• Maintain organised and accurate records
• Ensure the store and workspace remain clean, tidy and professional

Minimum Requirements

• Matric (preferably with Higher Grade subjects, especially Mathematics C+)
• Valid driver’s licence and own reliable transport (essential)
• Minimum 2 years’ experience in Counter Sales, Sales Representative or similar sales role
• Technical interest in engine parts or electrical components advantageous
• Strong selling, negotiation and communication skills
• Excellent attention to detail and accuracy
• Strong numeracy skills
• Proficient in Microsoft Office (Excel essential)
• Computer literate and comfortable using retail software
• Presentable, professional and strong work ethic
• Target-driven, motivated and confident
• Ability to work under pressure and independently
• Strong organisational and time management skills
• Good relationship management skills and openness to feedback

What Makes You a Strong Candidate

You are:

• Confident engaging with customers
• Technically curious and solution-oriented
• Sales-focused and performance-driven
• Organised and detail-conscious
• A team player who can also work independently
• Passionate about delivering excellent service