Junior Technician - Secure Solutions - North West at G4S

Main Purpose of Position

• To provide an expert service relating to the implementation, installation and maintenance of technology contracts and projects.

Effective Administration of the Technology Contract to ensure sound Financial Performance

• Conform and adhere to the profitability of contracts with a focus on records and hours.
• Contract Margin administration
•   Billable hours
•   Job Cards 
• Coordinate and complete administration for the contract and invoice documentation and ensure accuracy of information

Effective management of operations

• Complete daily tasks with close monitoring of standards
• Client retention and customer service levels
• Maintenance of positive customer relationships
• Quality Management/ Operations Process management – adherence to quality standard
• Effective management of business development function

New business development

• Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers.

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
•  Participate in safety forums created by company for example safety meetings and safety talks
•  Report all safety incidents to the relevant people
•  Discuss all safety incidents on all levels
•  Follow-up on any activities assigned through safety meeting/committee/representative/management
•  Attend safety education and refresher programmes
•  Comply with safety policies and procedures at workplace
•  Distribute safety information as and when required
•  Wear protective clothing all the time

The Ideal Candidate:

Qualifications & Experience

• Formal Security Management Training Advantageous
• Electronic Security Services experience advantageous 

Experience w.r.t. implementation of the following systems (advantageous):

• CCTV
• Access Control
• Intruder Detection
• Fire Detection
• Fire Suppression

Skills & Attributes

• Understanding the organizational environment
• Understanding the organization’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Delivering great customer service
• Sharing and co-operating