Junior Trainer Bryanston - Johannesburg at Coffee Importers and Roasters Organisation (CIRO)

Job Specification:

KEY PERFORMANCE AREAS:

Customers: Coffee & Equipment Training

• Manage and conduct Ciro Coffee Academy training according to Ciro procedures and policies/instructions
• Have a great passion for training people, coffee and equipment
• Be updated with new industry trends and capable to impart knowledge to others, and develop new initiatives
• Take responsibility for gaining knowledge on Ciro products and equipment, to ensure competence to train on ALL Ciro solutions
• Train and assist the sales consultants with building “the CIRO basket” with their customers
• Be capable of training Ciro staff on Ciro Coffee Academy  Courses
• Work closely with the sales consultants for CIRO’s customers – specific needs in training
• Follow exact procedures of the Ciro Coffee Academy for all training, events or occasions/incidents

Department administration:

• Submit and complete training registers according to department procedures, online and according to technology trends as developed in department
• Manage the tracking of records of training
• Track certificates and understand the value of each certificate

Coordinate the training preparation and logistics

• Organizing catering (when needed)
• Organise Award Ceremony and progress reunion for trainees

Driving Training Income

• Ensuring invoices for training are issued and paid, and driving the growth of this area in the region

Events

• Assist and execute any event related activities

Public coffee industry involvement

• Be a SCASA committee member in the region.
• Be available for industry meetings, events and new initiatives

EXPERIENCE:

• 2-5 years’ experience training staff - in the Coffee or Hospitality Industry
• Experience in operation in-service trainee programme advantageous

QUALIFICATIONS:

• Matric
• Driver’s license

KNOWLEDGE:

• MS Office , Excel, PowerPoint

COMPETENCIES:

• Thinking Analytically
• Building Relationships
• Making an Impression
• Articulating Information
• Inspiring Others
• Staying Composed
• Working Together
• Planning Organizing