Key Account Manager (48677) at Ntice Sourcing Solutions

Job Description

• Do you consider yourself a strategic, commercially minded "foodie" who thrives in building long-term relationships and delivering high-impact growth?
• We are looking for a Key Account Manager with strong experience in the Out-of-Home (OOH) or Quick Service Restaurant (QSR) channels to manage a portfolio of major nationalaccounts and drive consistent, profitable revenue growth
• In this role, you'll be the primary interface between our business and nominated national clients-developing and executing sales strategies that grow volume, improve gross margins, and strengthen our market position through product innovation and tailored solutions

Duties and Responsibilities:

• Manage and take full accountability for nominated National Key Accounts, ensuring volume and market share growth across our OOH product range
• Build multi-level national and regional relationships, including negotiating pricing, trading terms, promotions, rebate management, and resolving account queries
• Collaborate cross-functionally with Regional OOH Sales Teams, Technologists, NPD Chef, and Marketing to deliver product innovation and project timelines
• Identify market trends and new opportunities to develop strategic growth plans for existing and new products
• Prepare and present compelling customer-facing product solutions and innovation proposals
• Oversee sales forecasting, planning, and stockholding alignment in line with S&OP and national stock guidelines
• Analyse and report on sales volumes, product margin performance, and promotional effectiveness across accounts
• Drive the execution of innovation programs to increase category penetration and capture market share
• Conduct regular sales meetings, reporting, and strategic reviews with internal stakeholders and client partners
• Align sales strategies with broader business objectives, ensuring both short- and long-term profitability as well as analysing margin performance by product
• Reports to the General Manager

Minimum Requirements:

Education and Experience:

• Matric / Grade 12 essential
• Tertiary qualification in Sales, Food Technology, Food Science, Business, or related field (Food Science/Food Tech preferred)
• Minimum of 5 years' experience in OOH and/or QSR sales with national account exposure
• Proven experience in driving sales growth, managing major customer accounts, and launching new food products

Knowledge and Skills

• Strong negotiation and influencing skills
• Excellent project management and planning ability
• Sales analysis and performance tracking
• People and stakeholder management across various levels
• Strategic business development
• Strong execution of business plans and innovation delivery
• Ability to communicate across multiple levels and departments
• Commercially savvy with strong forecasting and analytical insight
• Passionate about food - a true "foodie" with product insight, experience with new product launches & project management