Ntice looks to improve efficiencies within the recruitment industry through automating manual processes and procedures, allowing businesses to drastically reduce the cost of advertising, agency spend and size of back office recruitment teams. Recruitment is an expensive component of any business Talent Attraction Strategy.
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Job Description
- Our client, market leader in the South African Roadside Assistance Services, is currently recruiting a permanent position for an Emergency Contact CentreCall Taker, based in Gauteng.
Job Description
- The primary role of an Emergency Contact Centre Call Taker is to capture information received from members/customers swiftly and accurately and follow up on various types of assistance, within specified time frames, to ensure customer satisfaction.
Duties and Responsibilities:
- Swift and accurate collation and capturing of information received from members/customers requiring emergency assistance.
- Follow up on current and closed cases within specified time frames to ensure that members/ customers are kept up to date.
- Provide excellent customer service to ensure and exceed expectations.
- Adherence to standard operating procedures such as scripts and process flows to ensure that assistance is provided as quickly as possible.
- Maintaining effective and efficient service within a pressurised environment and under stressful circumstances.
- Any other related duties as required by ECC Management from time to time.
Minimum Requirements:
Education:
- Grade 12 essential
- A call centre-related qualification would be advantageous
- Experience:
- At least one years' experience within a contact centre environment
- Experience within a customer service and/or an emergency environment would be advantageous
Knowledge:
- Superb knowledge of customer service practices and principles
- Basic understanding of vehicle makes, models, etc. and how a vehicle operates
- Geographical knowledge of South Africa and neighbouring countries
- Working knowledge of CRM Systems (i.e. Nova - in-house contact centre system)
- A general understanding of the products and services available to AA members
- Good PC working knowledge
Skills:
- Excellent telephone etiquette and passionate in providing high service levels
- High sense of urgency critical!
- Accuracy and attention to detail to ensure accurate capturing of information received from customers onto a CRM System
- A vibrant individual who possesses good interpersonal and communication skills coupled with an understanding of customer centricity
- Strong ability to multi task and work within industry related standards
- The incumbent must be able to apply logical thinking throughout interactions with customers as well as analysing situations
- Must be able to conduct him/herself professionally within a working environment
Other:
- Shift work is compulsory. Hours of work will be governed by the shift roster prepared by the managerand may change from time to time in accordance with operational requirements.
- Shifts will be between 8, 9 and 12 hours (not exceeding 12 hours); Call Takers may be required to work up to 45 hours per week and/or 195 hours per month
- Weekends form part of normal working hours
- Own transport to and from work is essential
Salary:
- Market related
- Shift allowance
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Job Description
- A beverage manufacture and distributor in South Africa, has a permanent employment opportunity for an experienced Key Accounts Manager, based in Western Cape or Gauteng.
- We are seeking an experienced Key Accounts Manager to manage and develop relationships with key convenience stores, on-consumption outlets, and pharmaceutical retailers.
- This role is critical to our continued expansion and requires a results-driven professional who can navigate complex retail environments while delivering exceptional customer service.
Duties and Responsibilities:
Minimum Requirements:
Education and Experience:
- 5+ years' experience in key account management within FMCG. Key account experience
- in Convenience stores, on-consumption outlets, and pharmaceutical retailers would be preferable.
- Experience in dealing with Liquor outlets will be advantageous
- Bachelor's degree in business, Marketing, or related field
- Strong negotiation, presentation, and analytical abilities
- Deep understanding of retail dynamics and category management principles.
- Proficiency in Microsoft Office and CRM system (Customer Relationship Management)
- Valid driver's license and willingness to travel.
Key Responsibilities:
Account Management & Growth
- Develop and execute account strategies for assigned convenience, on-con, and pharma customers.
- Drive, achieve and exceed sales targets, market share expansion, and profitability goals.
- Identify and capitalize on new business opportunities within existing accounts
- Conduct regular business reviews and strategic planning sessions with key stakeholders
Relationship Building & Partnership Development
- Build and maintain strong relationships with buyers, category managers, and senior decision-makers
- Act as primary point of contact for all commercial activities with assigned accounts
- Collaborate with customers on joint business planning and promotional activities
- Resolve customer issues and disputes in a timely and professional manner
Commercial Excellence
- Negotiate pricing, terms, and promotional agreements to maximize profitability
- Develop compelling business cases for new product listings and range extensions
- Monitor competitor activities and identify new business opportunities
- Ensure optimal product placement and visibility within customer outlets
Cross-Functional Collaboration
- Work closely with supply chain, marketing, and finance teams to deliver customer requirements
- Coordinate with field sales teams to ensure consistent execution at store level
- Provide market intelligence and customer insights to inform product development
- Support trade marketing initiatives and promotional campaigns.
Core Competencies:
Commercial Acumen
- Strong financial literacy with ability to analyse impact of commercial decisions
- Excellent negotiation skills with proven ability to create win-win outcomes
- Strategic thinking capabilities to identify long-term growth opportunities
- Data-driven approach to decision making and performance measurement
Relationship Management & Execution
- Exceptional interpersonal and communication skills
- Ability to influence and persuade at all organizational levels
- Cultural sensitivity and adaptability when working with diverse customer base
- Conflict resolution skills to manage challenging situations professionally
- Resilience and persistence in pursuing challenging objectives
- Ability to work independently and manage multiple priorities effectively
- Results-oriented mindset with focus on delivering measurable outcomes
Industry Knowledge
- Deep understanding of convenience store operations and consumer behaviour.
- Knowledge of on-consumption channels including forecourts, travel hubs, and hospitality.
- Familiarity with pharmaceutical retail environment and regulatory requirements
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Job Description
- Our leading manufacturing client in the upper highway area is lookiing for a senior Cost and Management Accountant to report directly through to the Financial Manager.
BOM Costing and Analysis
- Manage the costing function for all new Bill of Materials (BOMs).
- Continuously analyze and verify current BOM costings in line with recipe changes and raw material availability.
- Report on BOM adherence and the impact on cost of sales, including identifying actions to reduce substitution costs.
WIP and Floor Operations
- Investigate Work-In-Progress (WIP) variances to identify BOM deviations and measure their effect on cost of sales.
- Provide operational support on the production floor to ensure recipe adherence, BOM accuracy, and consistency in kit issuing.
- Conduct physical testing and verification of inputs and BOM costing directly on the production floor.
Process Improvement and Controls
- Implement process improvements to reduce kit issue failures and ensure BOM accuracy.
- Maintain and enhance internal controls and Standard Operating Procedures (SOPs).
- Track factory performance against technical KPIs and develop production efficiency and value-add metrics.
Margin Analysis and Pricing
- Compile and review daily margin analyses, including channel service costs, to ensure pricing stability and contract margin adherence.
- Provide daily exception reporting to Sales and Production teams.
- Manage customer growth incentive calculations and monthly provisions.
Project and System Support
- Support Management Accounting (Man Acc) projects during scoping, testing, implementation, and post-project reviews.
- Provide operational and floor-based insights to improve systems and production knowledge.
Labour and Overhead Costing
- Maintain and improve labor and overhead costings on Syspro.
- Monitor and report on over/under-recoveries monthly, identifying inefficiencies and productivity opportunities.
- Lead implementation of overhead allocations, including department- and product-specific breakdowns.
Standard Cost and Price Variance (PPV) Reporting
- Backup support for raw material price uploads (weekly ZBC and monthly standard costs).
- Investigate and report on daily/monthly PPVs and standard cost variances.
- Recommend standard cost adjustments when PPVs are exceptional.
Stock Management
- Monitor internal stock movements and warehouse stock controls affecting Cost of Sales (COS).
- Support and facilitate month-end stock takes, including weekend activities.
- Perform stock and WIP variance analysis as needed.
General Reporting
- Conduct ad hoc reporting and analysis upon request.
Key Relationships
Internal:
- CFO, Financial Manager, Finance Team, Production Management, Plant Employees
External:
Required Skills and Experience
- Qualification: CIMA qualified
- Experience: Minimum 5 years in a large manufacturing plant
- Systems: Proficient in Syspro ERP
- Specialized Knowledge:
- Strong operational and stock control experience
- Costing and variance analysis expertise
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Job Description
- Our Client is a forward-thinking organization leveraging data to drive strategic decisions and fuel innovation.
- They are committed to solving real-world problems with data-driven insights and are looking for a passionate Data Scientist to join our growing team. - Hybrid or Remote depending on the area that you reside in.
Job Description
- As a Data Scientist, you will play a key role in analyzing complex datasets, building predictive models, and delivering actionable insights to support business objectives.
- This role is ideal for someone with a strong academic foundation in Mathematics and Computer Science, and a keen interest in statistical modeling, machine learning, and data analytics.
Key Responsibilities
- Analyze large and complex datasets to extract insights and identify trends
- Develop, test, and deploy machine learning models and algorithms
- Collaborate with cross-functional teams to understand business problems and translate them into data solutions
- Create dashboards and visualizations to communicate findings clearly
- Ensure data integrity and quality throughout the data lifecycle
- Stay current with industry trends and best practices in data science
Qualifications
- BSc. Honours in Mathematics and Computer Science (or a closely related field)
- Solid understanding of statistical analysis, linear algebra, and probability
- Proficiency in programming languages such as Python, R, or SQL
- Experience with machine learning libraries (e.g., scikit-learn, TensorFlow, PyTorch)
- Familiarity with data visualization tools like Tableau, Power BI, or Matplotlib
- Strong problem-solving skills and analytical mindset
- Excellent communication and teamwork abilities
Preferred Qualifications
- Experience with cloud platforms (AWS, Azure, GCP)
- Knowledge of big data tools (Spark, Hadoop)
- Prior work or internship experience in a data science or analytics role
What's on Offer
- Flexible work environment
- Opportunities for professional growth and development
- Inclusive and collaborative company culture
- Exciting projects that make an impact
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Job Description
- Our Client is a forward-thinking organization leveraging data to drive strategic decisions and fuel innovation.
- They are committed to solving real-world problems with data-driven insights and are looking for a passionate Data Scientist to join our growing team. - Hybrid or Remote depending on the area that you reside in.
Job Description
- As a Data Scientist, you will play a key role in analyzing complex datasets, building predictive models, and delivering actionable insights to support business objectives.
- This role is ideal for someone with a strong academic foundation in Mathematics and Computer Science, and a keen interest in statistical modeling, machine learning, and data analytics.
Key Responsibilities
- Analyze large and complex datasets to extract insights and identify trends
- Develop, test, and deploy machine learning models and algorithms
- Collaborate with cross-functional teams to understand business problems and translate them into data solutions
- Create dashboards and visualizations to communicate findings clearly
- Ensure data integrity and quality throughout the data lifecycle
- Stay current with industry trends and best practices in data science
Qualifications
- BSc. Honours in Mathematics and Computer Science (or a closely related field)
- Solid understanding of statistical analysis, linear algebra, and probability
- Proficiency in programming languages such as Python, R, or SQL
- Experience with machine learning libraries (e.g., scikit-learn, TensorFlow, PyTorch)
- Familiarity with data visualization tools like Tableau, Power BI, or Matplotlib
- Strong problem-solving skills and analytical mindset
- Excellent communication and teamwork abilities
Preferred Qualifications
- Experience with cloud platforms (AWS, Azure, GCP)
- Knowledge of big data tools (Spark, Hadoop)
- Prior work or internship experience in a data science or analytics role
What's on Offer
- Flexible work environment
- Opportunities for professional growth and development
- Inclusive and collaborative company culture
- Exciting projects that make an impact
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Job Description
- A Leader within the Financial Services Sector, is looking to grow their team and hire an experienced Business Developer to be based in Johannesburg and Centurion This will be a hybrid role with the option to work from home once settled into the role
- Our client has been a leader in South Africa's insurance industry for 27 years, known for combining innovation with a strong human touch. Voted a Top Employer since 2022, we offer a vibrant, growth-focused workplace where high-performing, energetic individuals thrive. If you're ready to take your career to the next level, we'd love to have you on the team
- This role focuses on growing the business insurance portfolio by building a short-term insurance book through prospecting and selling both personal and commercial lines
Duties and Responsibilities
- Lead Generation
- Proactively identify and pursue potential business clients through various channels
- Make cold calls, network at events, gain referrals with your network
- Ability to research online to gain avenues for new leads
- Develop and maintain a good strong sales pipeline in order to achieve your sales objectives
Minimum Requirements
Education and Experience
- Completed Matric or a National Senior Certificate
- Valid driver's license and own car
- Must have at least 1 years' sales experience within b2b sales
- Previous experience in lead generation, client engagement and presentation
- Track record of achieving sales targets and building sales pipelines
- Strong interpersonal and communication skills
- Self-motivated, goal-oriented, driven and able to work independently
- Exceptional problem-solving and negotiation abilities
Should you have previous experience as a FAIS representative the following is non-negotiable
- FAIS credits/Full Insurance Qualifications (depending on Date of first appointment - DOFA)
- RE5 (depending on Date of first appointment - DOFA)
Knowledge and Skills
- Self-starter and entrepreneur mindset
- Strong Business Acumen
- Communication (verbal and written) in English
- Analytical, Numerical & mathematical skills
- Team supervisory skills
- Confident and enthusiastic self-starter who can take initiative
- Must be able to work independently as well as part of a team - balances team and individual responsibility, provides and accepts feedback
- Problem-solving skill
- Relationship management skills
- Presentation and facilitation skills
- Resilience - Ability to work well under pressure in dynamic environment
- Flexible and adaptable
- Influential, concise, rational and practical communicator
- Creative flair and innovative thinker
- Discretion, judgment and high levels of trust
On Offer
- Fuel card, company laptop and a Cellphone
- Huge opportunities for career advancement within the company
- Comprehensive 4-week training program to equip you with the necessary skills and knowledge
- Supportive and collaborative team environment
- Access to sales support function
- A winning, fun and inclusive company culture that embraces diversity.
- Great Rewards and Recognition programs
- Benefits (Medical Aid, Pension fund, Group life and Disability benefits)
- Growth opportunities (we hire talent, train skill and promote values driven leaders from within)
- Emergency Panic-Assist through our app
- Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household
- A chance to give back (Staff Helping SA OUT volunteer program) and much more
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Job Description
- Our client, well known in the Gambling Industry is looking for a Compliance and Admin Assistant to join their team based in the Sibaya Coastal Precinct
- The role reports to the Head of Compliance and the successful candidate will assist with various submissions and applications to different regulatory bodies
Duties and Responsibilities:
- Ensure that the company complies with all relevant gambling laws and regulations in South Africa, including the National Gambling Act, Provincial regulations, and the National Gambling Board (NGB) guidelines.
- Oversee the company's license applications, renewals, and adherence to the conditions of the licenses for all provinces where company is licensed. This includes Bookmaker, Tote, LPM and Manufacturer Licenses.
- Prepare and submit regular compliance reports to regulatory bodies, including monthly/quarterly/annual reports as required by the provincial gambling boards. For example, the submission of quarterly statistics to the KZNGBB.
- Responsible for complying with the licence conditions issued by the Gaming Boards as well as the B-BBEE Codes of Good Practice
- Ensure that the annual B-BBEE verification is conducted according to the updated codes and in accordance with the business's licence conditions.
- Monitor and ensure accurate recording of the company's social responsibility and enterprise development projects as well as all other areas concerning B-BBEE
- Rental agreements monitoring (Expiration, annual increases, etc).
- Internal company secretary (Company minutes and resolutions).
Minimum Requirements:
Education and Experience:
- Minimum matric
- Relevant studies relating to Compliance an added benefit
- Proven track record in an Administrative Compliance role highly beneficial
- Understanding of regulatory and legal frameworks
- Prior experience working with regulatory bodies - Gambling Boards, B BBEE verification agencies a definite advantage
Knowledge and Skills:
- Organised and meticulous
- Work well under pressure
- Excellent time management skills
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Job Description
- Do you consider yourself a strategic, commercially minded "foodie" who thrives in building long-term relationships and delivering high-impact growth?
- We are looking for a Key Account Manager with strong experience in the Out-of-Home (OOH) or Quick Service Restaurant (QSR) channels to manage a portfolio of major nationalaccounts and drive consistent, profitable revenue growth
- In this role, you'll be the primary interface between our business and nominated national clients-developing and executing sales strategies that grow volume, improve gross margins, and strengthen our market position through product innovation and tailored solutions
Duties and Responsibilities:
- Manage and take full accountability for nominated National Key Accounts, ensuring volume and market share growth across our OOH product range
- Build multi-level national and regional relationships, including negotiating pricing, trading terms, promotions, rebate management, and resolving account queries
- Collaborate cross-functionally with Regional OOH Sales Teams, Technologists, NPD Chef, and Marketing to deliver product innovation and project timelines
- Identify market trends and new opportunities to develop strategic growth plans for existing and new products
- Prepare and present compelling customer-facing product solutions and innovation proposals
- Oversee sales forecasting, planning, and stockholding alignment in line with S&OP and national stock guidelines
- Analyse and report on sales volumes, product margin performance, and promotional effectiveness across accounts
- Drive the execution of innovation programs to increase category penetration and capture market share
- Conduct regular sales meetings, reporting, and strategic reviews with internal stakeholders and client partners
- Align sales strategies with broader business objectives, ensuring both short- and long-term profitability as well as analysing margin performance by product
- Reports to the General Manager
Minimum Requirements:
Education and Experience:
- Matric / Grade 12 essential
- Tertiary qualification in Sales, Food Technology, Food Science, Business, or related field (Food Science/Food Tech preferred)
- Minimum of 5 years' experience in OOH and/or QSR sales with national account exposure
- Proven experience in driving sales growth, managing major customer accounts, and launching new food products
Knowledge and Skills
- Strong negotiation and influencing skills
- Excellent project management and planning ability
- Sales analysis and performance tracking
- People and stakeholder management across various levels
- Strategic business development
- Strong execution of business plans and innovation delivery
- Ability to communicate across multiple levels and departments
- Commercially savvy with strong forecasting and analytical insight
- Passionate about food - a true "foodie" with product insight, experience with new product launches & project management
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Job Description
- Our client, a leading player in the automotive manufacturing industry is seeking an experienced HR Officer to join their team near La Mercy, Durban
- In this role, the successful candidate will deliver comprehensive HR support across the business, with responsibilities spanning HR administration, recruitment and selection, training and development, performance management, compensation and benefits, and employee relations.
- A strong focus on compliance with HR policies and relevant labour legislation is essential
Education and Experience:
- National Diploma in Human Resources Management / relevant qualification
- Bachelor's Degree in Human Resources Management / related preferred
- Minimum 5 years HR Generalist experience preferably in the Automotive Manufacturing sector
Knowledge and Skills:
- Solid understanding of HR legislation, including the BCEA, LRA, and EEA
- Experience working with Bargaining Councils. Prior exposure to MIBCO would be an advantage
Duties and Responsibilities:
- Manage the end-to-end recruitment and selection process in line with company policies and applicable legislation.
- Oversee HR administration throughout the employee life cycle, including onboarding, payroll input, benefits administration, and employment equity.
- Provide guidance and support on employee relations matters.
- Coordinate and administer Employment Equity initiatives and reporting.
- Contribute to HR-related projects and organisational initiatives.
- Identify and escalate HR risks, ensuring appropriate mitigation measures are in place.
- Advise and support line managers on a range of HR issues and best practices.
- Drive process enhancements and participate in continuous improvement initiatives.
- Compile and maintain HR reports, including submissions related to SETA, B-BBEE, Employment Equity, and ad hoc requests.
- Assist with B-BBEE skills development initiatives and compliance.
- Maintain and champion the integrity and accuracy of HR information systems and data.
- Respond to HR and payroll-related queries efficiently and professionally.
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Job Description
- A leading Healthcare Hospital has a permanent position as a Bookkeeper / Admin Clerk, based in Durban.
Duties and Responsibilities:
- To accurately capture supplier invoices in the accounting systems to effect valid, complete and timeous creditor payments
- Ensure invoices processed are appropriately authorized in terms of the company's delegation of authority policy and are supported by the appropriate PO's and supporting documentation
- Ensure all supplier invoices are allocated correctly in terms of IFRS and SARS valid tax invoice requirements
- Prepare creditor reconciliations between the supplier ledger, supplier statement and supplier invoices on a weekly and monthly basis before each payment run
- Prepare and submit remittance advices to suppliers after each payment run
- Ensure completeness and administration of all supplier invoices and payment batches
- Ensure all supplier balances on the creditors age analysis are complete and are within the approved payment terms
- Ensure expense accruals raised are valid accurate and complete
- Manage open purchase orders
- Cashbook transactions
Stock control:
- reconciliation and checking of transactions (when applicable)
- medication controls
- consumables controls
- weekly reporting
- Strong attention to detail and accuracy
- Time and Deadline management skills
- Ability to work independently and collaboratively
- Strong communication and interpersonal skills
Minimum Requirements:
Education:
- +/-5 years' experience in similar position
- Microsoft Office (Excel)
- Accounting package knowledge (Sage, Pastel or similar)
Experience:
- Proficiency in computer software like Microsoft office, document management, and database software
- Clerical experience
- Proficiency in using all types of office equipment
- Strong networking and communication skills
- The ability to interact productively with superiors and peers
- Computer literacy
Salary:
Method of Application
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