Key Account Manager - US Amazon, E-Commerce at hearX Group

What you’ll do
As Key Account Manager for Lexie Hearing, you will develop and manage strategic relationships with Amazon.com and select e-commerce retailers in the United States.
You will establish partnership goals, execute account-level plans, ensure end-consumer and partner satisfaction and achieve stated business targets. Ultimately you’ll grow Lexie Hearing’s customer base, revenue and market share through successful account management with our key partners.

Core Responsibilities

• Manage and maintain account relationships with Amazon and select e-commerce partners.
• Establish joint business plans to achieve shared objectives and outcomes.
• Orchestrate and execute integrated sales, marketing and operational plans across our e-commerce partner platforms.
• Be the lead representative with key accounts, while establishing direct functional level relationships between hearX and our partners.
• Drive shared business development opportunities and new revenue growth.
• Develop a deep understanding of key account needs through proactive, continual assessment and validation.
• Derive insights from data to improve business, marketing and supply chain plans.
• Create and deliver proposals, presentations and solutions to key account and hearX leadership.
• Partner with hearX colleagues to ensure objectives, plans, and timelines for growth are well-informed, communicated, and achieved.
• Ensure clear, organized written and verbal communication between hearX and key accounts.
• Ensure reporting, KPIs, and analysis are in place, jointly reviewed, and actioned.

Experience

• Five to seven years of account management experience and proven success working with Amazon.com.
• Experience over-the-counter health products, hearing health, consumer electronics or consumer package goods.
• Excellent written and verbal communication and presentation skills.
• Work early-stage, scale businesses and achievement of significant revenue growth.
• Bachelor’s Degree in business-related field or equivalent experience.